Automotive Service Advisor

Grand Prix Subaru – Hicksville, NY
Part of the VIP Automotive Group

Full-Time | 5-Day Work Week | Saturday Required

(Inclusive of Commission, Bonuses & Incentives)

Grand Prix Subaru, part of theVIP Automotive Group, is actively hiring an experiencedAutomotive Service Advisor,Service Writer, orAutomotive Service Consultant to join our busy, high-volume Subaru dealership in Hicksville, NY.

If you're searching forAutomotive Service Advisor jobs,Service Writer jobs,Dealership Service Advisor jobs,Automotive Customer Service jobs,Service Consultant jobs,Automotive Advisor jobs, orSubaru Service Advisor careers, this is an outstanding opportunity to build a long-term career with one of the region's most respected automotive groups.

Our service department is consistently busy, giving motivated advisors the opportunity to earn six-figure income while delivering an exceptional customer experience.

• $100,000–$150,000+ annually (inclusive of commission and bonuses)
• Performance-based commission structure
• Monthly performance incentives
• High customer traffic and earning potential
• Stable, year-round business

At VIP Automotive Group, we believe our employees are our greatest asset. We provide a professional work environment, ongoing training, and opportunities for advancement throughout our dealership group.

• Medical Insurance
• Dental Insurance
• 401(k) with Company Match
• Paid Time Off
• Paid Holidays
• Paid Sick Time
• Supplemental Benefits (Short-Term Disability, Long-Term Disability & Life Insurance)
• Employee Discounts on Vehicles, Parts & Service
• Paid Training
• Career Advancement Opportunities
• Employee Recognition Programs
• Supportive Management Team

As an Automotive Service Advisor, you'll serve as the primary point of contact between customers and the service department.

Responsibilities include:

• Greet customers promptly and professionally
• Schedule service appointments
• Write accurate repair orders (ROs)
• Listen carefully to customer concerns and document vehicle issues
• Recommend factory maintenance and additional services
• Prepare estimates for parts and labor
• Obtain customer approvals
• Communicate repair progress and timelines
• Coordinate repairs with technicians and dispatch
• Review completed repairs with customers
• Process repair orders accurately
• Deliver outstanding customer service while maintaining high CSI scores
• Build lasting customer relationships that encourage repeat business

• Minimum2 years of Automotive Service Advisor experience
• At least 1 year of dealership experience required
• Subaru experience is a plus
• Strong sales and customer service skills
• Excellent verbal and written communication
• Ability to multitask in a fast-paced dealership environment
• Strong organizational skills
• Computer proficiency
• Valid driver's license with an acceptable driving record

Whether you currently work as a:

• Automotive Service Advisor
• Service Writer
• Service Consultant
• Automotive Customer Service Advisor
• Automotive Service Consultant
• Dealership Service Advisor
• Automotive Repair Advisor
• Express Service Advisor

...we encourage you to apply.

Grand Prix Subaru offers exceptional earning potential, a loyal customer base, ongoing manufacturer training, and real opportunities for advancement within the VIP Automotive Group.

If you're ready to join a growing dealership where your experience is valued and your earning potential is unlimited, apply today for immediate consideration.

Grand Prix Subaru is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status.