Job Title: Logistics Operations Lead
Location: PiscatawayNJ (Onsite)
Job Type:Contract
Role Overview
We are looking for a proactive and customer-focused Logistics Operations Lead to manage local warehouse and logistics operations, IT asset lifecycle management, inventory control, and a team delivering high-quality services to key clients.
Key Responsibilities
- Lead end-to-end IT asset lifecycle management, including receiving, imaging, deployment, tracking, repair, recycling, and disposal.
- Manage warehouse operations, inventory accuracy, asset tagging, stock movements, and delivery services.
- Monitor SLAs, KPIs, operational performance, quality, and productivity.
- Lead, coach, and motivate the team to achieve operational and customer service targets.
- Ensure warehouse safety, security, compliance, and efficient resource utilization.
- Manage client relationships, vendor performance, escalations, and regular operational reviews.
- Prepare MIS reports, analyze performance data, and manage operational costs.
- Drive continuous improvement, cost optimization, and sustainability initiatives.
- Support project planning, implementation, and service improvement activities.
Skills and Qualifications
- Minimum 5 years of warehouse/logistics experience, including at least 2 years managing IT end-user assets such as desktops, laptops, tablets, and mobile devices.
- Strong knowledge of warehouse operations, asset management, inventory control, and supply chain processes.
- Proven team leadership, customer relationship management, vendor coordination, and problem-solving skills.
- Proficiency in Microsoft Excel, including Pivot Tables and VLOOKUP, and reporting tools.
- Excellent communication skills in the local language and English.
- Experience with ServiceNow CMDB and IT infrastructure is an advantage.
- A bachelor's degree or equivalent in Logistics, Supply Chain Management, Business Administration, or a related field is preferred.
Ideal Candidate: A detail-oriented, analytical, and results-driven professional with strong leadership skills and experience managing IT asset logistics operations in a fast-paced, customer-focused environment.
