About Us
R&R Heating & Air Conditioning is a local, family-owned business that has been serving our area's community for over 40 years. We are dedicated to quality, serving our community, and deeply investing in our team. This is a place to build a lifetime career in a skilled trade, not just a job. We support our people with structured training, direct investment, and a strong culture of promotion from within.
Key Responsibilities
- Manage and optimize the dispatch board to ensure maximum efficiency and productivity
- Dispatch technicians based on skillset, availability, urgency, and location
- Coordinate and schedule sold work (installations, repairs, and projects)
- Resolve customer concerns quickly, professionally, and with care
- Accurately document and update all job information in ServiceTitan
- Support field teams to ensure smooth workflow and job completion
Qualifications
- Strong organizational and multitasking skills
- Excellent communication skills (both with customers and internal teams)
- High attention to detail and accuracy
- Maintain clean organized office environment
- Ability to adapt quickly and stay effective as priorities shift throughout the day
- Proficient with complex software interfaces
Additional Skills (Preferred but Not Required)
- Experience dispatching for a service based company
- Familiarity with Service Titan or similar software
- Basic understanding of HVAC plumbing and electrical systems
- Experience using software or logic-based systems to minimize drive time
What We Offer
- Clear career path and advancement opportunities
- Competitive Pay
- CEU/licensing reimbursement
- Paid time off and 6paid holidays
- 80% company paid Medical & Dental insurance for employees
- 50% company paid Medical & Dental insurance for dependents
- Kayaks and paddleboards available for employee use
- Employer Paid Life Insurance with EAP
- Seasonal Event Tickets
- 401(k) with company match
- A team-focused culture that values safety, accountability, and growth
Join the team that builds more than just HVAC systemswe build careers.
Apply today and grow with R&R Heating and Air Conditioning.
