The Lyric Hotel (Trademark Collection by Wyndham) in Cleveland, Mississippi is seeking an experienced General Manager to lead all hotel operations. The General Manager is responsible for the day-to-day success of the property guest satisfaction, team leadership, brand standards, and financial performance reporting to the Chief Operating Officer.
Responsibilities
- Oversee all departments: front desk, housekeeping, maintenance, and food & beverage/banquets
- Maintain Wyndham Trademark brand standards and quality assurance readiness
- Manage budgets, P&L, payroll, and cost controls
- Drive revenue through rate management, group and event business
- Hire, train, schedule, and coach department managers and staff
- Handle guest concerns and ensure consistently excellent guest experience
- Complete daily, weekly, and monthly reporting to ownership
Requirements
- 3+ years of hotel management experience (General Manager or Assistant GM preferred)
- Full-service or event/banquet experience a plus
- PMS experience required (OPERA Cloud a plus)
- Strong leadership, communication, and financial skills
- Available for a flexible schedule, including weekends and holidays
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid holidays off
- Paid time off
- Phone allowance
- Employee benefits
