Retail Store Manager

Job Title: Retail Store Manager
Job Level: Mid-Level
Job Type: Full-Time, Exempt
Job Location: Cotopaxi Store - Bend, OR (Opening early 2027)
Job Compensation: $65-70k annually plus bonus potential
Anticipated Start: December 2026 - January 2027

About Cotopaxi:

Cotopaxi is a B Corporation that makes adventure travel gear to empower people to see the world and make it better. Our Gear for Good promise is to make our products as ethically, sustainably, and durably as possible, while having a positive social, environmental, and economic impact. We dedicate 1% of revenue to the Cotopaxi Foundation, which supports nonprofit partners with proven track records of alleviating poverty. Through our Foundation to date, we have helped more than 4.25 million individuals experiencing extreme poverty. For more information, visit www.cotopaxi.com.

Cotopaxi is a company that values people, innovation, and adventure and our work environment reflects just that. Whether you are working from one of our retail stores, our headquarters, your couch at home, or even your van in the woods, you’ll feel the camaraderie of our amazing team of visionaries, builders and go-getters. We are a team of adventurous, mission-driven people looking to prove that business CAN be a force for good.

Job Overview (What You’ll Do):

Cotopaxi is lacing up its boots and making its way to Bend!

We’re opening a new Cotopaxi store early next year, and we’re looking for a people-first leader to bring the magic of our brand to life in central Oregon.

This isn’t your average retail channel. Our brick & mortar stores are hubs for connection, inspiration, and adventure. We view profit as a byproduct of good conversation where every guest interaction is a chance to create meaningful connections and experiences that are more personal, inclusive, and impactful. Whether you’re kitting someone out for their first outdoor adventure or outfitting a regular with our newest gear, you thrive off of creating fireside moments that further integrate us intentionally within the local community.

As the Store Manager, they/she/he will launch and lead a new Cotopaxi location in a new market. From hiring and coaching your herd, to building community partnerships, hosting events, and driving day-to-day ops, you’ll help create a high-impact and vibrant store experience fast – inspiring others to become fans of the brand.

This role is ideal for someone who thrives on connection, builds trust through action, and loves growing others. You’ll be a key leader in our retail herd helping scale our unique retail experience. If you're excited by our mission, energized by people, and ready to build something meaningful in Bend we hope you’ll apply.

Let's build something great – together.

Job Responsibilities (How You’ll Do It):

Championing Authentic Guest Experiences

• We meet every guest where they are – guiding them through their journey with care, curiosity, and intention.
• Lead by example on the sales floor – modeling storytelling, connection, and authentic guest experiences.
• Build and coach a best-in-class team that not only drives sales, but local impact.
• Create training moments that energize, develop, and celebrate your Guides.
• Inspire your herd by living Cotopaxi’s values – People, Innovation, and Adventure – and drive deeper connection to our impact and mission.

Operations and Impact

• Manage all aspects of the business including budgeting and P&Ls.
• Drive KPI success while staying rooted in purpose, not pressure.
• Manage inventory, merchandising, and back-of-house operations.
• Collaborate with your regional leader on business development and strategy.
• Plan monthly community and revenue-driven events that create meaningful local connections.
• Lead the hiring, scheduling, and development of your store team.

• 2+ years of experience managing a team of 10+ in a retail environment.
• A strong sense of ownership and pride in leading people and building community.
• Comfort with ambiguity, problem-solving, and rapid adaptation.
• A knack for using data to inform decisions and improve performance.
• You’ve successfully hired, trained, and developed high-performing teams. You lead with inclusion, recognizing that diverse perspectives make teams stronger and communities more connected.
• You’re skilled at building thoughtful, efficient schedules that balance business goals with team well-being ensuring coverage, flexibility, and fairness.
• An entrepreneurial mindset – you're energized by launching something new and learning fast.
• Experience with Google Workspace and Microsoft Office – NetSuite is a plus.
• Flexibility – Ability to work varying hours to support your team and business needs.
• Ability to lift up to 50 lbs and work on your feet – this is an active role.

We deeply care about our employees and are proud of our commitment and investment in our team. We prioritize wages and benefits and always keep the employee experience in mind as we work to create a quality work-life balance for everyone.

Here is a snapshot of the benefits we provide:

Core Benefits

• Medical, dental and vision benefits with HSA, FSA, and DCSA options.
• Company paid basic life insurance with the option to purchase additional coverage.
• Voluntary short-term and long-term disability coverage.
• Voluntary accident and critical illness insurance.
• Company paid employee assistance program.

Wellness Benefits

• Company paid volunteer time off.
• 401(k) plan with employer match.
• Unlimited responsible PTO.
• Adventure Days: Two team building moments for the store to recharge and reconnect together.

Uniquely Us

• Live the brand you love with 60% off Cotopaxi products.
• Dig deeper and expand through our intentionally curated learning and development opportunities.
• Kit yourself out with the help of additional outdoor brand discounts to support any adventure.
• Stay connected no matter your location or department through regular virtual/in-person celebrations.
• Be part of a vibrant, values-driven culture that champions purpose, performance, and belonging in everything we do.

We’re on a mission to Do Good - for people and the planet - and we know that starts with our team. Cotopaxi is proud to be a brand that celebrates every person for who they are and what they bring to the table. No matter your background, age, race, gender, ability, or faith - you belong here.

You don’t have to come from the outdoor industry to make an impact with us. We value curiosity, compassion, and the courage to collaborate openly. So tell us your story - how your journey has shaped you and how you’d like to help Cotopaxi Do Good. We can’t wait to meet you.

Cotopaxi participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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