HR Assistant

Position Summary

The Human Resources Assistant provides administrative and operational support to the Human Resources Department and reports to the Director of Human Resources. The position assists with the day-to-day execution of HR processes, including recruiting, onboarding and offboarding, employee records, payroll and benefits administration, HR systems, compliance documentation, employee communication, reporting, and other departmental activities.

The HR Assistant is responsible for the accurate and timely completion of assigned HR processes, maintaining confidential employee information, providing responsive support to employees and managers, and appropriately escalating matters requiring HR review or decision-making to the Director of Human Resources.

Essential Functions

• Provide administrative and operational support to the Director of Human Resources and assist with the daily activities, priorities, and projects of the HR Department.

• Maintain accurate, complete, organized, and confidential employee personnel files, HR records, and HRIS information.

• Support recruiting activities, including job postings, applicant sourcing and screening, candidate communication, interview scheduling, and pre-employment requirements.

• Coordinate new-hire onboarding and employee offboarding, including required documentation, HRIS updates, policy acknowledgments, orientation materials, and communication with employees and managers.

• Assist with the completion, verification, and maintenance of employment eligibility, new-hire, and other required employment documentation in accordance with applicable requirements and company procedures.

• Assist with payroll preparation and processing, including reviewing timekeeping information, entering approved employee changes, identifying discrepancies, and completing assigned payroll tasks accurately and timely.

• Support benefits administration, including enrollment and employee changes, eligibility information, open enrollment activities, and coordination with HR vendors as directed.

• Respond to routine employee questions regarding HR processes, policies, payroll, benefits, and available resources, and appropriately escalate matters requiring HR review or decision-making.

• Assist with documentation and administrative processes related to employee leave, workers’ compensation, accommodations, performance management, and other employee matters under the direction of the Director of Human Resources.

• Assist with HR compliance activities and documentation related to applicable federal, state, and local employment laws, regulations, and company policies under the direction of the Director of Human Resources.

• Prepare HR documents, correspondence, employment verifications, employee communications, and other materials as assigned.

• Compile, maintain, and update HR reports, metrics, dashboards, and workforce data as assigned, ensuring information is accurate, complete, and timely.

• Support HR audits, employee check-ins, training, employee engagement activities, and other departmental initiatives.

• Track assigned HR activities, deadlines, and follow-up items and ensure responsibilities are completed accurately and communicated timely.

• Maintain strict confidentiality of employee, payroll, benefits, medical, financial, disciplinary, investigative, and company-sensitive information. Exercise sound judgment in handling confidential matters, ensuring information is accessed, shared, retained, and disclosed only on a need-to-know basis and in accordance with company policy and applicable law. Confidentiality does not prohibit appropriate disclosure or escalation to the Director of Human Resources, company leadership, legal counsel, or other authorized parties when necessary for legitimate business, investigative, or legal purposes.

• Perform other HR administrative and operational duties as assigned to support the Department and the evolving needs of the organization.

Supervisory Responsibilities

This position does not have supervisory responsibilities.

Qualifications

• Ability to provide accurate and timely administrative support across multiple Human Resources functions.

• Experience handling confidential or sensitive information with appropriate discretion.

• Experience with HR administration, recruiting, onboarding, payroll, benefits, employee records, or related administrative functions preferred.

• Ability to follow established policies, procedures, and direction while recognizing when a matter requires escalation.

• Experience working in a fast-paced office environment with multiple priorities and deadlines.

• Experience with a PEO and/or supporting both office and field employees preferred.

Required Knowledge, Skills & Abilities

• Strong organizational skills, attention to detail, accuracy, and follow-through.

• Strong written and verbal communication skills and the ability to interact professionally with employees, candidates, managers, vendors, and leadership.

• Ability to prioritize multiple assignments and meet established deadlines.

• High degree of integrity, confidentiality, discretion, and professionalism.

• Ability to follow established processes and instructions consistently and accurately.

• Ability to recognize sensitive, unusual, or higher-risk employee matters and promptly escalate them to the Director of Human Resources.

• Ability to work independently on assigned responsibilities while maintaining appropriate communication regarding progress, completion, and issues requiring attention.

• Strong customer-service orientation and ability to provide helpful and responsive support to employees and managers.

• Proficiency with Microsoft Office and the ability to learn and effectively use HRIS, payroll, recruiting, and other HR technology systems.

Education & Experience

• Associate degree in Human Resources, Business Administration, or a related field preferred; an equivalent combination of education and relevant experience may be considered.

• Two (2) or more years of administrative, Human Resources, payroll, recruiting, or related experience preferred.

• Previous experience working in an HR Department or providing HR administrative support preferred.

• Human Resources certification is not required. Relevant HR certification or continuing education is preferred.