Job Description
We are looking for an experienced Receptionist to support daily operations in a high-end showroom in Watertown, Massachusetts. This Long-term Contract position is ideal for someone who excels in a client-facing environment, stays composed during busy periods, and brings strong organizational ability to the front desk. The role requires excellent communication, sound judgment, and confident use of Microsoft Office to help create a seamless experience for visitors and internal teams.
Responsibilities:
• Welcome guests courteously, guide them to the appropriate contact, and create a positive first impression upon arrival.
• Answer and route incoming phone calls efficiently, provide accurate information, and record detailed messages when needed.
• Coordinate calendars, appointments, and meeting arrangements to support smooth day-to-day scheduling.
• Maintain an orderly, detail-oriented showroom and reception area that reflects a high standard of presentation.
• Prepare documents, correspondence, spreadsheets, and other administrative materials using Microsoft Office applications.
• Support office operations with general administrative tasks and assist team members as priorities shift throughout the day.
• Handle confidential information with discretion and maintain a respectful approach in all interactions.
• Communicate clearly with clients, colleagues, and leadership to keep front desk and showroom activities running smoothly.
• Build familiarity with company offerings so you can respond to visitor questions with clarity and confidence.• Prior experience in a receptionist, front desk, or customer-facing administrative role.
• Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
• Strong verbal and written communication skills with a detail-oriented and service-focused demeanor.
• Ability to manage multiple priorities effectively in a fast-paced, high-visibility setting.
• Strong organizational skills and attention to detail when handling scheduling and office support tasks.
• Demonstrated ability to work with discretion and maintain confidentiality.
• Comfort interacting with demanding clientele while delivering a high level of service.
