Community Association Manager

Neighborhood Management | Allen, Texas

At Neighborhood Management, we believe great people are the foundation of a great company. As a growing community association management company serving communities across Texas and Colorado, we take pride in delivering exceptional service, building strong relationships, and creating an environment where our employees can thrive.

We’re looking for motivated, relationship-driven professionals who enjoy solving problems, taking initiative, and making a positive impact on the communities we serve. Whether you’re an experienced Community Association Manager or bring valuable skills from another industry, we recognize that great talent comes from a variety of backgrounds!

If you’re a natural problem-solver who thrives on variety, enjoys working with people, and takes pride in delivering exceptional service, we’d love to meet you!

As a Community Association Manager, you’ll be the trusted point of contact for an assigned portfolio of homeowner associations, working closely with Boards of Directors, homeowners, vendors, and our internal teams to keep communities running smoothly.

Your responsibilities will include:

• Build Strong Relationships: Serve as a trusted advisor to Boards of Directors, providing guidance, clear communication, and responsive service.
• Manage Community Operations: Oversee the day-to-day management of assigned communities, ensuring operations run efficiently and community standards are maintained.
• Deliver Exceptional Service: Respond to homeowner inquiries, address concerns, and work toward timely, effective resolutions.
• Oversee Financial Planning: Prepare and manage annual association budgets, review financial reports, and provide guidance on assessments, reserves, and financial priorities.
• Maintain Community Standards: Conduct property inspections, monitor compliance with governing documents, and coordinate maintenance and improvement projects.
• Coordinate Vendor Services: Work with contractors and service providers to ensure quality services, timely project completion, and responsible contract management.
• Support Board Meetings: Coordinate and attend Board of Directors and homeowner meetings, prepare materials, and follow through on action items.
• Manage Association Administration: Maintain accurate records, oversee insurance requirements, assist with claims, and ensure compliance with applicable laws and governing documents.
• Collaborate Across Teams: Partner with our accounting, administrative, and support teams to deliver a seamless experience for the communities we serve.

We’re looking for someone who combines strong communication skills, sound judgment, and a genuine commitment to customer service. Experience in community association management is certainly valuable, but we also welcome professionals from other industries who bring transferable skills and a willingness to learn.

You’ll be a great fit if you:

• Enjoy building professional relationships and working with a variety of people.
• Are confident communicating with clients, colleagues, and service providers.
• Can manage multiple projects and priorities while staying organized.
• Are proactive, resourceful, and comfortable making decisions and solving problems.
• Have strong written and verbal communication skills.
• Take ownership of your responsibilities and follow through on commitments.
• Can work independently while contributing to a collaborative team.
• Are adaptable, eager to learn, and comfortable navigating new challenges.
• Are comfortable learning new technology and using management software.
• Have proficiency in Microsoft Office, including Outlook, Word, and Excel.

Experience & Qualifications:

• Previous experience in community association management, property management, customer service, operations, project management, or a related field is beneficial.
• Experience managing client relationships, budgets, vendors, or multiple projects is a plus.
• Familiarity with HOA governing documents, CC&Rs, bylaws, and applicable regulations is preferred but not required.
• Industry designations such as CMCA, AMS, or PCAM are a plus.
• Valid driver’s license, current automobile liability insurance, and reliable transportation are required.

We’re growing, and we’re looking for great people to grow with us!

At Neighborhood Management, we recognize that our success depends on the people behind it. We’re committed to building a workplace where employees feel valued, supported, and empowered to do their best work.

Here’s what makes Neighborhood a great place to work:

A Growing Organization: Join an established company that’s continuing to expand, creating opportunities to contribute, develop new skills, and grow professionally.

A Team That Works Together: Community management takes teamwork! You’ll collaborate with colleagues across departments who share a commitment to supporting our communities and one another.

Work That Matters: Your work directly impacts the neighborhoods and communities people call home. You’ll help protect property values, strengthen communities, and build lasting relationships.

Opportunities to Make an Impact: We value fresh ideas, initiative, and employees who look for ways to make things better. Your experience and expertise matter here!

Professional Development: We encourage continued learning, professional growth, and opportunities to advance your career in community association management.

A Commitment to Our People: We offer a competitive benefits package designed to support your health, well-being, and future, including:

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Employer-paid basic life insurance and short-term disability
• Paid vacation and sick leave
• Flexible spending and health savings account options
• Professional development assistance
• Employee referral program
• Parental leave

A Culture of Accountability and Respect: We believe in doing the right thing, taking ownership of our work, and treating colleagues and customers with professionalism and respect.

Position: Full-Time, ExemptLocation: Allen, Texas | Onsite Position – Remote Work Is Not AvailableSchedule: Primarily Monday–Friday, with some evening and weekend commitments for association meetings and community needs.

This is an onsite position based in our Allen, Texas office and is not eligible for remote work. The role combines office-based responsibilities with visits to assigned communities. Reliable transportation is required, and occasional overnight travel may be necessary.

The position involves regular computer and telephone use, along with walking, standing, and inspecting community properties.

Whether you’re an experienced Community Association Manager looking for your next opportunity or a talented professional ready to bring your skills to a new industry, there’s a place for people who want to make a difference at Neighborhood Management!

If you’re ready to build relationships, take on new challenges, and be part of a company that’s moving forward, we’d love to hear from you!

Apply today and explore your future with Neighborhood Management!

Neighborhood Management is an Equal Opportunity Employer. We are committed to maintaining an inclusive and respectful workplace where employment decisions are based on qualifications, performance, and business needs.