Insurance Customer Service - Commercial

Join One of South Texas' Leading Independent Insurance Agencies

IBC Insurance Agency is seeking an experienced Commercial Lines Account Executive to manage and service a book of commercial insurance business while delivering exceptional client service and supporting agency growth initiatives.

The ideal candidate will be a knowledgeable insurance professional who thrives in a fast-paced environment, develops strong client relationships, and works collaboratively with producers, carriers, and agency staff.

Key Responsibilities

• Manage a book of commercial insurance accounts from renewal through policy issuance.
• Serve as the primary point of contact for clients regarding coverage questions, policy changes, claims assistance, and service needs.
• Review client exposures and identify coverage gaps and risk management opportunities.
• Prepare proposals, renewal presentations, certificates of insurance, and policy reviews.
• Market accounts and negotiate with insurance carriers to obtain competitive coverage and pricing.
• Coordinate with producers on account retention and new business opportunities.
• Maintain accurate account documentation within agency management systems.
• Deliver timely, professional, and consultative service to clients.

IBC Insurance Agency is a full-service independent insurance agency serving businesses and individuals throughout Texas. Our team is committed to delivering exceptional service, trusted advice, and long-term client relationships.
In 2000 we took the bank motto of "We Do More" and brought it to the insurance industry. IBC Insurance Agency, Ltd is a Wholly Owned Subsidiary of IBC Bank.