At Captain Cool Heating & Air, we believe in high standards, professionalism, and taking pride in doing the job right the first time. We provide residential HVAC services throughout Chicago and the surrounding areas, helping our customers stay safe and comfortable year-round.
About the opportunity
Captain Cool Heating & Air is looking for a motivated, results-driven HVAC Home Comfort Advisor to join our growing team. We’re a family-owned HVAC company that values quality workmanship, honest recommendations, and customer relationships. This is an opportunity for an experienced salesperson who understands how to connect with customers, identify their heating and cooling needs, and recommend the right solutions for their homes or businesses. We’re looking for someone who is confident, self-motivated, professional, and driven to succeed without relying on high-pressure sales tactics.
You’ll work directly with ownership and our service and installation teams to present system replacement options, prepare estimates, and help customers make informed decisions about their comfort.
Responsibilities
- Meet with homeowners and commercial customers to evaluate their heating and cooling needs.
- Conduct consultations and recommend HVAC system replacements and comfort solutions tailored to each customer's needs and budget.
- Prepare and present estimates, proposals, and equipment options.
- Explain system features, efficiency ratings, warranties, financing options, and available rebates.
- Build trust through professional communication, product knowledge, and consultative selling.
- Follow up with customers and manage sales opportunities through the closing process.
- Develop new business opportunities and generate leads independently.
- Coordinate with office staff, technicians, installers, and vendors to support a smooth customer experience.
- Maintain accurate customer records, estimates, and sales activity using company software.
- Work toward established sales goals while maintaining high standards of customer satisfaction and professionalism.
Qualifications
- 2+ years of direct HVAC sales experience or 5+ years of relevant sales experience in a related industry.
- Proven ability to meet and exceed sales goals.
- Strong consultative selling and closing skills, with an emphasis on educating customers rather than pressuring them.
- Self-motivated and capable of generating leads and developing new business opportunities.
- Excellent verbal and written communication skills.
- Comfortable working with homeowners, commercial customers, and equipment vendors.
- Strong organizational, time-management, and customer relationship management skills.
- Ability to prepare accurate estimates and present options confidently.
- Comfortable using technology, digital estimating tools, and CRM software.
- Valid driver's license and a good driving record.
What We Offer
- Competitive pay based on experience and qualifications.
- Uncapped commission opportunities.
- Company service truck and fuel card, subject to company policies.
- Optional 401(k) and/or other available benefits after three months, subject to plan eligibility and applicable terms.
- An opportunity to grow with a team that values workmanship, accountability, and professional development.
We want someone who takes initiative, follows through, builds lasting customer relationships, and takes ownership of their results. The ideal candidate is comfortable presenting options, handling objections professionally, and helping customers choose solutions that make sense for their needs.
If you're an experienced salesperson who enjoys helping customers, closing deals, and growing with a family-owned company, we'd love to hear from you!
