The Technician III is the most senior level in the Technician career path and serves as a technical expert and team lead. Working independently with minimal supervision, the Technician III performs advanced and complex technical work across one or more diagnostic imaging modalities - including complex harvesting, testing, repair, and installation - and is recognized as a subject-matter expert (SME).
At this level, the technician exercises independent judgment to resolve non-routine and complex problems, leads or coordinates a modality as needed, mentors and trains Technician I and II staff, and serves as a primary resource for team questions. The Technician III drives quality and continuous improvement and partners with the Modality Lead and cross-functional teams, escalating only the most complex or strategic issues. This level reflects deep expertise and readiness to take on lead responsibilities.
Key Responsibilities include but are not limited to:
- Independently perform advanced and complex technical work with minimal supervision.
- Serve as a subject-matter expert (SME) and primary technical resource for assigned modalities.
- Lead or coordinate a modality as needed, organizing work and supporting team priorities.
- Diagnose and resolve complex, non-routine system and parts issues.
- Interpret test results to determine part functionality, quality, and appropriate disposition.
- Mentor, train, and provide technical guidance to Technician I and II staff.
- Answer team questions and serve as an escalation point below the Modality Lead.
- Execute complex part-level repairs and support or oversee system installation activities.
- Drive quality, consistency, and continuous-improvement initiatives within scope.
- Accurately document all work performed and review documentation for accuracy and compliance.
- Escalate only the most complex, non-standard, or strategic issues to the Modality Lead.
- Create, review, and update work instructions and other quality related documents as well as following all processes to ensure ISO 13485 compliance.
Job Requirements:
Education and Experience
- Associate degree in Biomedical Electronics, Electronics, or a related technical field preferred.
- 4+ years of diagnostic imaging service or in-house technical experience.
- Primary expertise in at least one imaging modality (e.g., MRI, CT, X-ray, Ultrasound); multi-modality expertise strongly preferred.
Knowledge, Skills, and Abilities:
- Deep, working-to-advanced knowledge of imaging system architecture and parts across one or more modalities.
- Advanced troubleshooting and problem-solving skills for complex, non-routine issues.
- Ability to work independently with minimal supervision and exercise sound, independent judgment.
- Recognized subject-matter expertise and the ability to serve as a team technical resource.
- Ability to lead or coordinate a modality and to mentor and train less-experienced technicians.
- Strong ability to interpret results and make high-quality disposition and repair decisions.
- Effective leadership, communication, and cross-functional collaboration skills.
- Commitment to quality, safety, and continuous improvement.
- Ability to balance hands-on technical execution with lead and mentoring responsibilities.
Equipment & Technology Usage
- Electrical/Electronic Lab Equipment: Multi-meters, oscilloscopes, power supplies, and network analyzers for diagnosing and testing electrical components.
- 3D Printing Equipment: FDM (Fused Deposition Modeling) type 3D printer for prototyping and component fabrication.
- Ladders, Hoists, and Slings: Used for accessing high-storage areas and handling large medical equipment.
- Hand Trucks: Regular use for moving materials and supplies.
- General Hand/Power Tools: Includes drills, wrenches, soldering irons, and other repair/assembly tools.
- Computer & Technology: Use of
