Housekeeper
Location:Baton Rouge, Louisiana
Create Exceptional First Impressions. Help Residents Feel at Home.
Stoa Group is seeking a full-time Housekeeper to join our team at one of our luxury apartment communities in The Heights at Picardy.
Our Housekeepers play an essential role in creating a clean, welcoming, and comfortable environment for our residents and guests. As an Impression Maker, you'll help maintain apartment homes, common areas, office spaces, and model units while ensuring the highest standards of cleanliness are consistently met.
The ideal candidate is detail-oriented, customer-focused, and takes pride in creating spaces that residents are proud to call home. Success in this role requires reliability, organization, a strong work ethic, and a commitment to excellence.
What You'll Do
Apartment Home & Unit Cleaning
- Perform general cleaning duties for vacant apartment homes and model units.
- Prepare apartment homes for new resident move-ins by ensuring units meet company cleanliness standards.
- Vacuum, dust, clean kitchens, bathrooms, and other living spaces.
- Maintain a high level of cleanliness and presentation throughout all units.
Community & Common Area Maintenance
- Perform housekeeping duties throughout hallways, common areas, leasing offices, and amenity spaces.
- Ensure community spaces remain clean, organized, and welcoming for residents and guests.
- Identify areas requiring additional attention and proactively address cleanliness concerns.
- Support the overall appearance and presentation of the property.
Resident & Team Support
- Work closely with property management and maintenance teams to prioritize cleaning needs.
- Accomplish work assignments according to priorities established by supervisors.
- Help ensure apartment homes are ready for leasing and resident occupancy.
- Communicate effectively regarding project status and cleaning priorities.
Professionalism & Compliance
- Maintain resident privacy and confidentiality at all times.
- Follow company policies, procedures, and safety requirements.
- Handle cleaning supplies and equipment responsibly and safely.
- Demonstrate professionalism in all resident and team interactions.
What We're Looking For
Required Qualifications
- Strong attention to detail and commitment to quality.
- Excellent customer service skills and professional attitude.
- Ability to work efficiently while maintaining high standards of cleanliness.
- Strong organizational and time management skills.
- Ability to work independently and as part of a team.
- Good communication and interpersonal skills.
- Ability to maintain resident confidentiality.
- Dependable attendance and strong work ethic.
Preferred Qualifications
- Previous housekeeping experience.
- Experience working in apartment communities, hospitality, hotels, or related service environments.
- Experience performing cleaning and turnover preparation for residential units.
- Familiarity with cleaning products, equipment, and safety procedures.
Core Competencies
- Attention to detail
- Customer service
- Organization
- Time management
- Accountability and dependability
- Communication skills
- Teamwork and collaboration
- Professionalism
- Initiative
- Quality focus
Our Values
Every Stoa team member is expected to operate by three core principles:
Quality Do it right the first time.
Schedule Execution, not excuses.
Relationships Do what you say you're going to do.
If these values describe how you work, you'll fit in well at Stoa.
Why Stoa?
Stoa Group was established in 2017 to construct and manage large-scale multifamily communities throughout the Gulf Coast region. Headquartered in Hammond, Louisiana, we develop meaningful relationships and extraordinary communities throughout Louisiana and beyond.
We are a values-driven organization that views our employees as our greatest asset. At Stoa, we invest in our people through a culture built on teamwork, accountability, professional growth, and opportunity. We believe that exceptional communities begin with exceptional team members.
What We Offer
- Competitive compensation
- Retirement plan with company match
- Paid time off and paid holidays
- 100% employer-paid health insurance for employees
- Dental and vision insurance
- Employee rental discount
- Professional development opportunities
- Career growth opportunities
Equal Opportunity Employer
Stoa Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law. All applicants must be authorized to work in the United States.