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Account Representative - State Farm Agent Team Member

Tom Prunty - State Farm Agent

Salisbury, MD 21801 • $50,000 to $70,000 / yr • 10/16/2026

Job Description

Job Description
Benefits:
  • Simple IRA
  • License reimbursement
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2012 and currently lead a team of eight. Before becoming a State Farm agent, I spent 23 years as Vice President of a packaging, trucking, and warehousing company, bringing decades of leadership and business experience into agency ownership. I'm a graduate of West Virginia University, have been married for more than 36 years, and am a proud parent of four. Outside of work, I enjoy golfing, fishing, and horseback riding.

Giving back is important to our agency, and we proudly support organizations including the Salvation Army and Habitat for Humanity.

Our agency offers a Simple IRA, 18 paid days off each year, licensing reimbursement, no weekend work, and a strong commitment to work-life balance. We believe in working hard while making sure our team has time to enjoy life outside of the office.

Our culture is positive, professional, and team-oriented. I'm looking for someone who brings a great attitude, works hard, and is ready to contribute to a successful team. If you're dependable, motivated, and looking for a stable career with an established agency, we'd love to meet you.

ROLE DESCRIPTION:
As an Account Representative for Tom Prunty - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:
  • Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations.
QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Experience in managing customer relationships preferred.
  • Interest in marketing products and services based on customer needs.
  • Communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to customers.
  • Bilingual Spanish preferred.