Network Engineer (Voice) - Lansing, MI

DTS is looking for Network Engineer (Voice) for our direct client position in Lansing, MI

Job Description

Top Skills & Years of Experience:
Cisco Unified Contact Center Express (UCCX): 5+ years
Cisco Unified Communications Manager (CUCM): 5+ years
Cisco Unity Connections (CUC): 5+ years

Local or non/local: Local candidates ONLY (must be located within 2 hours of Lansing, MI)

Please note, resource may need to work some weekends or after hours.

CTO – Senior Systems Engineer – Job Description
Client Network Services is seeking a Senior System Engineer resource to provide design, engineering, technical, implementation support, process design and service design package documentation for the Cisco Unified Contact Center Express (UCCX). There are enhanced call routing & call center agent/supervisor functional requirements that require a skilled technical engineering resource. This resource will provide Level 2 and 3 technical support, training and knowledge transfer to the Telephony Services staff. In addition, this resource will provide engineering and technical support for the Cisco Unified Communications Manager (CUCM) and Cisco Unity Connection (CUC).