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Answering Service Representative

Personnel Resources,

Dothan, AL 36301 • $14.00 to $16.00 / hr • 10/17/2026

Job Description

Job Description

We are seeking dependable, customer-focused individuals to join our Call Center team! If you have excellent communication skills, enjoy helping others, and thrive in a fast-paced environment, we'd love to hear from you!

Responsibilities

  • Provide exceptional customer service over the phone with professionalism and courtesy.
  • Maintain a positive attitude and speak with a friendly, welcoming tone at all times.
  • Follow company procedures and instructions accurately.
  • Handle multiple tasks while working efficiently in a fast-paced environment.
  • Work collaboratively with team members to meet performance goals.
  • Remain calm and professional while working under pressure.
  • Accept constructive feedback and apply it to improve performance.

Qualifications

  • High school diploma or equivalent preferred.
  • Previous customer service or call center experience is a plus but not required.
  • Strong communication and listening skills.
  • Excellent multitasking and organizational abilities.
  • Dependable work history with a commitment to attendance and punctuality.

Pre-Employment Requirements

Candidates must:

  • Successfully complete Call Center skills testing with passing scores.

Schedule:

  • Must be available to work every other weekend.
  • 2nd shift and 3rd shift available