Description:
The Baton Rouge Clinic, AMC is seeking a detail-oriented and professional candidate with knowledge of medical insurance processes, strong data entry accuracy, and excellent communication skills. The ideal candidate will have previous experience scheduling appointments within a large physician group and the ability to provide outstanding customer service in a fast-paced healthcare environment.
Essential Duties and Responsibilities:
- Schedule and coordinate patient appointments.
- Verify patient insurance eligibility and benefits.
- Maintain accurate and confidential patient records.
- Communicate effectively with patients, providers, and office staff.
- Ensure efficient daily office operations and patient flow.
- Provide exceptional customer service in a professional and courteous manner.
- Demonstrate strong organizational skills and attention to detail.
- Assist with general administrative and front office duties as needed.
- Maintain compliance with office policies, procedures, and HIPAA regulations.
- Previous medical scheduling or receptionist experience preferred.
Requirements:
Education:
- High school diploma or GED required
Experience:
- Minimum of 6 months of experience in a scheduler or receptionist role
- Knowledge of insurance verification and authorization processes
- Strong computer and data entry skills with high attention to detail
- Excellent verbal and written communication skills
- Ability to multitask and work effectively in a team-oriented environment.
Physical Requirements:
- Ability to stand, walk, bend, and reach throughout the workday.
- Ability to lift up to 50 pounds, with or without reasonable accommodation.
- Ability to perform patient care activities and operate standard medical equipment.
- Ability to use computers and standard office equipment.
