Job Description
We are looking for a detail-oriented Receptionist to support daily front-desk operations for a non-profit organization in Durham, North Carolina. This Contract position is ideal for someone who enjoys creating a welcoming environment, managing incoming communications, and keeping administrative tasks organized. The person in this role will serve as a key first point of contact for visitors and callers while helping the office run smoothly on a part-time basis.
Responsibilities:
• Welcome visitors warmly, provide direction, and ensure a positive front-desk experience for guests and staff.
• Manage a multi-line phone system by answering incoming calls promptly, transferring callers accurately, and taking clear messages when needed.
• Monitor the reception area to maintain an organized, detail-oriented, and approachable office environment.
• Respond to routine inquiries and route questions to the appropriate team members or departments.
• Support day-to-day administrative activities such as logging messages, handling basic office correspondence, and assisting with general clerical tasks.
• Coordinate communication flow between visitors, callers, and internal staff to help maintain efficient office operations.
• Handle switchboard activity with attention to detail, ensuring calls across multiple lines are directed without delay.
• Provide dependable part-time front-desk coverage according to the organization's scheduling needs.• Previous experience in a receptionist, front-desk, or similar administrative support role.
• Demonstrated ability to operate a multi-line phone or switchboard system with accuracy and professionalism.
• Strong verbal communication skills and a courteous, service-oriented approach when assisting callers and visitors.
• Ability to manage inbound calls efficiently while maintaining composure in a busy environment.
• Solid organizational skills with the ability to handle multiple tasks and prioritize effectively.
• Reliability and punctuality for a part-time contract assignment.
• Basic clerical and office support skills, including message handling and routine administrative coordination.
