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The Hotel Felix Chicago has an exciting opportunity to join our team as a Hotel Housekeeping Supervisor. The Hotel Housekeeping Supervisor will supervise the daily activities of the housekeeping staff. If this sounds like a good fit for you, we want to meet you. Apply today!
Compensation:$27 per hour
The housekeeping supervisor acts as the operational bridge between executive management and frontline cleaning staff. They handle morning shift setups, inspect rooms for quality control, track inventory, and collaborate with the front desk to coordinate room readiness.
Key Responsibilities
Daily Operations & Inspection: Inspect guest rooms, hallways, lobbies, and public areas to verify cleanliness and safety compliance. Update room statuses in the property management system and coordinate with maintenance for repairs.
Staff Management: Conduct morning briefings, assign cleaning sections to room attendants, distribute keys, and manage staff schedules or replacements for absences.
Training & Quality Control: Train new hires on proper cleaning techniques, chemical usage, and brand standards. Coach team members to improve performance and maintain professional hygiene and appearance standards.
Inventory Control: Monitor stock levels for linens, guest amenities, and cleaning supplies, placing orders as needed. Manage lost-and-found items and department logs.
Guest Relations: Respond promptly to guest complaints or special requests and resolve on-the-spot service issues.
Education: High school diploma or GED equivalent; further education or hospitality certification is a plus.
Experience: Proven experience as a room attendant or in a previous supervisory role in a hotel/hospitality setting.
Skills:
Strong leadership, delegation, and team motivation abilities.
Working knowledge of commercial cleaning chemicals, safety protocols, and sanitation standards.
Excellent time management and multitasking skills.
Good verbal and written communication skills.
Physical Demands: Ability to stand and walk for extended periods and lift or move objects up to 50 lbs.
Style meets sustainability at Hotel Felix, Chicago's first LEED Silver-certified boutique hotel. Located in the heart of vibrant River North, just steps from the Magnificent Mile, our historic four-star hotel blends modern comfort and design with eco-friendly hospitality. From our welcoming atmosphere to our commitment to sustainability, we take pride in creating memorable guest experiences while fostering a positive, team-oriented workplace!
At Hotel Felix, we value our team and offer competitive benefits that support your well-being, work-life balance, and career growth.
Health & Wellness: Up to 90% employer-paid medical coverage, HSA, EAP, & Pet Insurance
Time Off & Travel: 7 paid holidays and employee hotel discounts
Rewards & Recognition: Referral bonuses and employee incentive programs
Commuter Perks: Commuter assistance & discounted parking
Professional Growth: Training, development opportunities, & Duolingo Super membership
Grow your career with a team that values and celebrates you!