Job description:
Job Overview
Are you experienced in international logistics and passionate about ocean freight operations? Join our growing team as an Ocean Freight Forwarder – Customer Service Rep/ Operations and help us manage the global movement of cargo with precision and care.
Responsibilities
- Coordinate FCL and LCL ocean, Air shipments from booking to final delivery
- Handle all documentation, including B/Ls, ISF, and customs paperwork
- Communicate with carriers, warehouses, brokers, and overseas agents
- Monitor shipments and provide regular updates to customers
- Ensure accurate data entry and timely invoicing
- Troubleshoot issues and keep everything on track
Experience
- 0–3 years of experience in ocean freight forwarding or international logistics
- Working knowledge of shipping documents, Incoterms, and customs processes
- Detail-oriented with strong organizational and communication skills
- Able to multitask in a fast-paced environment
- Proficient in logistics systems and Microsoft Office
Join us as we continue to grow our presence in the market, leveraging your skills in account management and technology sales to make a significant impact!
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid Time Off
- Retirement plan
Application Question(s):
- Do you have experience in logistics, freight forwarding, shipping, or customer service?
- Are you comfortable communicating with customers by email and phone in English?
- Are you able to work on-site in Garden Grove, CA, Monday through Friday?
Experience:
- logistics, freight forwarding, shipping, or customer service: 1 year (Preferred)
Language:
Work Location: In person https://www.dragonlinkusa.com/
