Customer Service and DATA Entry- 10-Key Experience- 10,000 Keystrokes

We are seeking a Customer Service and Data Entry professional with strong 10-key processing skills and the ability to complete approximately 10,000 keystrokes. Reporting to the Data Operations Supervisor, this role combines primarily data entry and customer support responsibilities, including handling inbound phone calls, email and chat support, and billing and payment questions through spreadsheet-based workflows.

Responsibilities

• Provide customer support through inbound phone calls, email, and chat.
• Respond to billing and payment questions and resolve customer issues.
• Perform accurate data entry and 10-key processing.
• Process customer orders and maintain accurate records.
• Verify data for accuracy and completeness.
• Manage documents and update database records.
• Handle daily customer service and data-entry workflows using spreadsheets.

Preferred Qualifications

• 2+ years of experience in customer service and data entry.

Eagle Resource Group, Inc. is a Georgia-based staffing and recruiting company. We are engaged in the business of matching our clients’ open job roles with experienced candidates.

With over 50 years of combined experience, knowledge and understanding of the industry, Eagle Resource Group has the advantage to address the needs of our clients and experienced candidates.