A Front Desk Clerk acts as the primary point of contact for hotel guests, supporting guest reception and reservations while managing check-ins, communications, and administrative tasks.
Responsibilities
- Complete guest check-ins and check-outs.
- Assist hotel guests with questions and requests.
- Handle incoming phone calls and communications.
- Coordinate guest reservations.
- Process guest payments.
- Provide administrative support for front desk operations.
Preferred Qualifications
- Entry-level experience in front desk operations.
- Cash-handling experience.
- Customer service skills.
- Problem-solving skills.
