Field Inspector, Mass Save

Position DescriptionSeptember2026

Field Inspector,Mass Save
Field based position, visiting 4 or more homes a day

IdeallylocatedbetweenMetrowestand Worcester

Want to join a company thatdoesgood for the world? Do you care about the work you do and its impact on the future of our planet? Do you want caring coworkers anda good work/life balance? Join the Abode EnergyManagement (Abode)team, where youwon’tever want to leave.We’refun, kind, passionate, progressive, and innovative. We are a fast-growing energy efficiency program implementor in the northeast, focusing on electrification and heat pump adoption.

Summary/Objective

Abode oversees Trade Allies (contractorsincludingheat pumpinstallersandHome Performance Contractors) providing residential energy assessment,weatherization services, and Heat Pumpsfor the Mass Save program. This position helps ensure quality delivery of these services by conducting in-depth inspections of projects undertaken for this program through a blend of field visits (both in-process and post-completion) and reviews of photo-documentation of installationsfor Home Energy Assessments,Weatherization work,and Heat Pump installations.This is a terrific opportunity for someone withprevioushands-on experience in residential energyefficiency contractingorheat pump installationto worklargely independentlyin the field to ensure impactful delivery of these services.

Responsibilities

Reporting to the FieldInspectionManager, Field Inspectors partner withcontractors, residential customers, and Abode office staff to ensure that work completed under the Mass Save program meets program standards, is high quality, and delivers a great customer experience. Toaccomplishthis, responsibilities include:

• Staying current with Mass Save program rules and best practices.Abode willprovide up-fronttraining asneededalong withongoingtraining andresources.
• Communicating regularly with Abode field and office staff as needed, including regularly scheduled virtual meetings as well as periodic meetings at Abode headquarters.
• Traveling (using personal vehicle with mileage reimbursement) to multiple homes (typically 4 or more) each weekday throughout the state (typically concentrated in a geographic region) for inspections.
• Providing real-time feedback and guidance tocontractorfield crewsregardingproject scope or implementation to ensure theyare in compliance withprogram and best practice guidelines (including safety).
• Responding to and helping to address customer concerns about projects.
• Conducting diagnostic testing (e.g.combustion safety, blower door, and infrared scans) to assess the potential health risks and efficacy of work scoped or completed bycontractors.
• Collecting and entering data into the company’s electronic forms for project tracking.
• Analyzing recommended and installed measures for program eligibility, sound building science, and suitable installation techniques.
• Creating comprehensive reports shared withcontractorsand Program Administrators that grade completed work, and when necessary, require call-back’s.
• Other duties that may be assigned to you as Abodecontinuesto evolve.

Qualifications

• Extensive hands-on knowledge of residential building scienceisrequired.
  • BPI Building Analyst Professional (BA-P)required(certification can be obtained through Abode).
  • Experience withMassSave isstronglypreferred;previousexperience servicing as aHeat Pump installer,Crew Lead, Energy Specialist, or Inspector in the Mass Save program is ideal.
  • Familiarity with heat pump design and installation best practices and/or experience installing, commissioning, servicing, or inspecting residential heat pump systemsisstrongly preferred.
• Demonstrated ability to effectively communicate on-job concerns with crews and homeowners, as well as to communicate post-job concerns in a professional manner with Abode staff and participating contractors to address and improve work quality.
• Basic computerproficiencyincludingMicrosoftApps and phone and tablet-based data collectionrequired.
• Collaborative teamplayer,brings a positive can-do attitude. Calm, even temperament suited to dealing with customer service issues.
• A self-starter, able to proactively manage competing demands and changing schedules to complete tasks ina timelyand diligent manner.
• Must have valid driver’s license, reliable transportation, and suitable auto insurance.
• Ability to speak Spanish or Portuguese to support customers or partners whose native language is not English would be a big plus.

Physical Demands

• Will have duties both inside and outside the customer’s home.
• May be exposed to inclement weather conditions including heat, cold, wind, rain, and snow.
• Requires standing, walking, kneeling, climbing, bending, and crawling.
• Requires lifting,transportingand carrying objects weighing up to 40 pounds multiple times per day.
• Comfortable with heights and ladders plus the ability to crawl and inspect confined spaces.
• Exposed to noise, dust, dirt, insulation, and other related hazards

Compensation and Benefits

This is a full-time, exempt position withan initialbase salary of $72K plus the opportunity toearnanadditional$30K+per year depending on the quality and volume of work performed. The Field Inspector will receive anadditionalmileage reimbursement for use of their personal vehicleoncompany business. Abode offers its employees a competitive benefits package, including Medical, Dental, Vision, Life and Disability Insurance, a matching 401k, and fully paid Parental Leave. Employees have a flexible working schedule and generous paid time off (~37 paid days off, or ~15% of all weekdays).

To Apply

To apply, please visitwww.AbodeEnergy.com/careerstosubmita resume and cover letter. Applications will not be considered without a cover note clearly explaining why you would be a good fit for this position. We look forward to hearing from you!

Abode is focused on broadening opportunities for individuals from demographic groups that are historically underrepresented in the energy sector. We are committed to building an inclusive workplace culture where talented people of widely diverse backgrounds thrive. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, veteranstatusor disability.

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