Job Responsibilities include but are not limited to:
- Develop and retain customers in every business sector that lends itself to long-term relationships to maintain sales volume and profitability according to budget
- Create and maintain alarm files in databases and physical files
- Prepare and maintain service schedules
- Inform technicians of any collection or customer service issues
- Coordinate efforts of technicians and administrative staff to ensure timely, efficient execution of all committed orders
- Scheduling of new orders/accounts and accurate back-office close-out procedures
- Ensure that all repair items noted on inspection reports are followed-up with a quotation
- Forecast service manpower requirements
- Perform or review any documents for billing process
- Assist in any financial related issues as assigned
- Represent the company at various functions in a professional manner
- Recruit, develop, train and empower associates to be the best in the business
- Understand permitting requirements or local authorities
- Provide Weekly Activity reports to service operations manager for their use in evaluation of manpower requirements of the department
- Perform all other duties as assigned
Expectations:
- Believe In, Live, and Support Our Mission Statement, Core Values and Business Plan Daily
- Set the Example for Safety First
- Start each meeting with a Safety Topic
- Ensure timely and accurate Incident and Accident Reporting
- Ensure JSAs, Toolbox Talks, Audit Forms, etc. are completed timely and completely
- Complete Monthly Jobsite Visits/Observations
- Hold team accountable for all Safety Initiatives
- Hold yourself and team accountable for Safe Driving of Company Vehicles
