Software Developer

Primary Responsibilities

Software Packaging and Deployment

•Support and maintain over 100+ software applications deployed on IV&V workstations and VDI.

•Create, modify, and optimize MSI packages and MST transforms from vendor setups or legacy

installations.

•Convert standard .exe setups or legacy installations into clean, silent-install MSI packages using

capture tools such as Repackager.

•Develop custom actions using PowerShell and VBScript to handle complex configurations and

registry adjustments during installation.

•Debug installation errors, analyze log files, resolve file/registry conflicts, and test packages on

clean virtual machines.

•Edit and validate MSI databases at the table level using tools like AdminStudio to eliminate

Internal Consistency Errors (ICEs).

KACE SMA Administration

•Oversee the day-to-day operations, updates, and maintenance of the virtual and physical KACE

SMA appliances.

•Manage the deployment, troubleshooting, and lifecycle of the KACE Agent across IV&V

network-connected devices.

•Package, test, and remotely deploy applications and scripts (KScripts, PowerShell, VBScript, or

Shell); design execution logic involving "Verify" and "Remediation" parameters to automatically

resolve endpoint compliance issues.

•Implement discovery scans to inventory all hardware, network peripherals, and software assets;

leverage the software catalog to track application usage, reconcile software licenses, and

generate compliance audits.

•Build and manage Smart Labels using advanced filtering and LDAP queries to target specific

user groups, offices, or device types for updates.

•Design custom SQL and wizard-generated reports to present hardware lifecycles, patch levels,

and software compliance metrics.

•Configure, maintain, and optimize the built-in KACE Service Desk ticketing workflows, queues,

and knowledge bases.

BigFix Administration

•Maintain the BigFix architecture, including core servers, relays, and database components.

•Monitor system health and optimize relay hierarchies for efficient bandwidth utilization.

•Troubleshoot agent connectivity and promptly resolve deployment failures.

•Develop and test Fixlets and tasks for custom software deployments.

•Manage third-party application updates to minimize security vulnerabilities.

•Generate comprehensive compliance reports for leadership and audit teams.

SharePoint and Workflow Administration

•Manage the IT Services SharePoint site, document libraries, lists, metadata columns, and unique

item-level permissions.

•Manage Power Automate workflows for internal IT processes.

•Connect SharePoint and Power Automate with Power Apps and external REST APIs.

•Monitor flow run histories and resolve integration errors.

Compliance and Reporting

•Monitor NASA Security Operations Center (SOC) Mitigation Action Requirement (MAR)

announcements and mitigate vulnerabilities as mandated by the Agency.

•Perform daily system and patch compliance checks to ensure IV&V systems are up to date on

critical security patches.

•Attend bi-weekly CSET BigFix meetings to stay briefed on upcoming changes.

Basic Qualifications

•5+ years of dedicated experience in Windows application packaging and software

distribution.

•Proficiency with Flexera AdminStudio.

•3+ Experience of PowerShell and VBScript.

•3+ years of experience in web application development and maintenance.

•3+ years of experience creating and maintaining Power Automate workflows.

•Deep administrative understanding of Windows Server/Client platforms, Active

Directory/GPOs, and core network configurations (DHCP, DNS, TCP/IP).

•Highly proficient in writing scripts using PowerShell, VBScript, or Bash to support custom

KScripts within KACE.

•3+ years of direct, hands-on administration experience working within the Quest KACE

SMA (K1000) Administrator Console, alongside experience in BigFix administration.

•Strong analytical problem-solving skills, excellent cross-departmental communication, and

a disciplined approach to Change Management.

•Proficient in writing custom Relevance queries for targeting and filtering.

•Experienced in creating BigFix Action Scripts for automation and configuration.

•Basic knowledge of MS SQL Server administration related to BigFix.

•Proven ability to manage and prioritize individual and team workloads independently.

•Ability to effectively communicate and collaborate across all organizational levels.

•Excellent customer service, oral communication, and written communication skills.

Preferred Qualifications

•Advanced expertise utilizing AdminStudio for complex application packaging.

•Hands-on experience optimizing Quest KACE SMA and HCL BigFix environments at an

enterprise level.

•Proven track record of troubleshooting intricate application errors within legacy and modern

Windows environments.

•Hands-on experience configuring SharePoint Online and Microsoft Power Automate

• Excellent technical documentation skills.