Service Technician

Responsibilities

• Perform equipment installation, startup, repair, preventative maintenance, calibration, verification, and customer training.
• Complete electromechanical assembly, complex tube bending, pipe threading and fitting, and electrical and signal wiring.
• Read blueprints, schematics, P&IDs, and isometric drawings to determine connection points and equipment mounting locations.
• Troubleshoot technical issues, identify solutions, make corrections, and clearly explain findings to customers.
• Use established work instructions and follow required safety and operational procedures.
• Partner with Service, Product Support, and Sales to deliver a positive customer experience.
• Maintain accurate schedules, service documentation, customer reports, and expense reports.
• Use HubSpot CRM, Epicor, and Microsoft Office to manage schedules, update information, communicate, and deliver reports.

Qualifications

• High school diploma or equivalent.
• Three or more years of experience in electromechanical assembly or a service-related field.
• Strong electromechanical skills, mechanical aptitude, and troubleshooting ability.
• Experience using common electronic test equipment and powered and manual hand tools.
• Ability to read and understand technical drawings.
• Strong customer service, communication, and organizational skills.
• Initiative, sound judgment, and the ability to work independently.
• A valid driver’s license with a driving record that meets company requirements.
• Strong Microsoft Office skills.