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**WE DO URGENT CARE DIFFERENTLY - Come See How!**
Welcome to AFC Urgent Care Portland -- where we're flipping the script on healthcare culture! Think supportive teammates, open leadership, and real opportunities to grow. Whether you're a seasoned Medical Assistant or just getting started, if you're passionate about helping people and want to make a difference -- this is the place!
WHY YOU'LL LOVE IT HERE
A Culture That Actually Cares: teammates who've got your back, leaders who listen, and zero bureaucracy. We believe in collaboration, not competition!
Team Performance Bonus: when the clinic thrives, you share in the success! Monthly performance bonuses = more than just a pat on the back
Learn. Grow. Level Up: want to expand your skills? We offer in-houseLimited Scope Radiography (LXMO) training, with state certification costs fully covered!
WHAT YOU'LL DO
The Medical Assistant Trainer will serve as a training mentor for the back office staff from onboarding to annual training. Must be experienced in Medical Assisting and flexible with training techniques. You are expected to travel to any/all of the clinics. The job operates within established parameters and influences development and/or decisions regarding new policies or guidelines. The position is responsible for quality clinical support care in a clinical setting. Additional responsibilities include call processing for the clinic and associated staff accountability at the clinic. This position has decision-making authority within the scope of responsibility and requires innovation/tenacity to improve internal processes. The consequences of errors result in suboptimal patient care and poor clinic workflow. Please note that the items listed below are not all-inclusive of the standards expected of AFC
Onboarding: Including but not limited to Medical Assistants, Externs, and MA Temp staffing
Perform new hire systems onboarding - user set up, function and purpose of systems, and review any associated SOP
Ensure clear communication of new hire training schedule to all stakeholders
Conduct onsite training for all new staff (flexibility needed)
Ensure their time cards are correct for Clinic Managers
Assist with developing and implementing training programs to meet company goals, including designing curricula and teaching classes
Conduct training needs assessments to identify areas where new hires need to be trained in order to perform their jobs effectively
Provide 2-week hands-on training
Schedule follow-up training as needed
Communicate issues to Clinic Manager, Training manager, and/or HR
Introduce and insure consistent use of SOP’s across all locations
Train the clinics/leads/clinic coordinators as needed
Assisting with the development of treatment plans based on employee needs and goals
Administer ongoing support and supplemental training as requested by Clinic Managers
Monitoring employee progress throughout the training process to ensure that they are meeting the requirements of the program
Assist with developing training materials such as workbooks, manuals, handouts, and other learning aids
Evaluate the effectiveness of training programs based on employee feedback or results of follow-up tests or evaluations
SCHEDULES THAT WORK FOR LIFE
Full-Time ~ 40 hours/week.
Set shifts = no guessing game
Consistent schedule block:
Monday - Friday 8AM-4PM
LOCATION
6633 NE Sandy Blvd. Portland, OR 97213
WHAT WE'RE LOOKING FOR
We want driven, friendly, and detail-oriented Medical Assistants who bring positive energy and put patients first. Must thrive in a fast-paced setting and be willing to wear multiple hats.
You'll Need:
High School Diploma or GED
Certificate from a Medical Assistant program or equivalent on-the-job training, required
1+ year experience in a medical office, preferred (urgent care experience is a bonus!)
X-ray experience (RT or LXMO)? Even better!
PAY & PERKS
$28-$33 /hr (based on experience)
Monthly team performance bonuses
Free healthcare for you and your family through AFC
401(k) with 3% employer match after 1 year
3 weeks of paid time off
On-the-job growth & training opportunities
Supportive, non-toxic work culture that celebrates wins!
OUR CORE VALUES
Commitment - Commitments are clearly made and met
Health - Healthy living for everyone is promoted through sustainable and responsible behaviors
Excellence - Excellence in everything we do
Celebrate - Celebrate wins - both small and large
Trust - Trust builds teamwork through vulnerability and respect