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Sales Manager
Location: Austin, TX
Reports to: Senior Sales & Events Manager
About Alexa MGMTAlexa MGMT is a Texas-based hospitality management and development company known for crafting one-of-a-kind guest experiences across a collection of boutique hotels, restaurants, and gathering spaces. We partner with visionary owners and teams to bring distinctive properties to liferooted in community, design, and exceptional service.
We are seeking a Sales Manager to oversee all inbound Sales leads and contracts across multiple properties within the Alexa MGMT portfolio.
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Position Overview
The Sales Manager ensures exceptional customer service and internal communication from the generation of a new lead through its successful hand over to the events team. This includes duties such as client communication, lead generation & community involvement, negotiating contracts, being available for property tours, and coordinating details & expectations with team members.
Responsibilities
Sales:
Lead generation and prospecting
Pre-contract: lead response and follow up, property tours, negotiation and contracting
Post-contract: comprehensive turnover to events and operations teams, ensuring all contractual obligations are upheld by all parties
Administrative: maintaining a clean and up-to-date funnel within the system, overseeing venue scheduling for both external and internal usage
Skills
Excellent communication and interpersonal skills, including writing, proofreading and speaking skills
Ability to manage multiple projects
Highly organized and detail oriented
Ability to accomplish projects with little supervision
Exceptional customer service ethic and high expectations for quality
Public relations skills
POS experience
Tripleseat or the like – Event coordination software
Problem-solving or conflict management skills
Collaborative team member
Requirements
Some restaurant experience and interest in or knowledge of beer, wine, and liquor
Ability to professionally represent hotel and restaurant
Work from home may be approved after probationary period & achieved metrics
Must be able to work nights and weekends as required by the business
Minimum of two years of hotel/restaurant/venue experience in a high-volume, fast paced environment is preferred
Prior Sales experience
High school graduate or GED. Some college or technical education preferred
Other physical and / or special requirements
Standing or walking for long periods of time
Climbing stairs on a regular basis
Using stepladders
Frequent bending and lifting weight up to forty pounds
Fast paced physical environment
Crowded physical proximity and conditions when managing events
Benefits:
Employee discounts
Flexible schedule
Health insurance
Paid time off
Vision insurance
Dental insurance
Compensation
Base salary of $55,000
Sales incentive based on contracted revenue & group satisfaction survey scores
Reporting Structure
This position will report directly to the Senior Sales & Events Manager