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Keep Manufacturing ConnectedOne System at a Time
Where Technology Meets the Factory Floor
Location: Crawfordsville, IN (Work is onsite - MUST be local for consideration) | Schedule: 1st shift 8am to 5pm | Payrate: $30 - $35 (depending on experience)
PDS Tech Commercial is partnering with a top-tier manufacturing leader to hire an IT Operations Technician who thrives in hands-on, fast-paced environments. In this role, you’ll be the frontline support for enterprise-wide IT systemsensuring employees stay connected, systems stay reliable, and operations run safely and efficiently.
Your work will directly support the technology backbone of a manufacturing organization where uptime, responsiveness, and safety truly matter.
What You’ll Do
As an IT Operations Technician, you’ll support users, systems, and infrastructure across the enterprise. Responsibilities include:
Providing technical support to employees via phone, email, chat, ticketing systems, and in-person support for onsite staff
Supporting remote locations with timely and effective IT assistance
Ordering, configuring, deploying, and maintaining IT equipment; managing returned, loaner, and surplus hardware
Assisting with installation, maintenance, troubleshooting, and licensing of software and applications
Troubleshooting and maintaining IT infrastructure including laptops, desktops, phones, printers, servers, conference room systems, access control, and network devices
Creating and supporting user accounts and group memberships
Procuring, configuring, distributing, and troubleshooting mobile devices
Participating in IT projects and performing additional duties as assigned
Working a rotational on-call schedule, including evenings and weekends as required
Upholding all safety policies, procedures, and housekeeping standardssafety is a top priority
Must obtain AZ-900 Certification, MD-102, and AZ-104 Certification within the first year
Required Qualifications
1+ year of technical experience supporting end users (computers/laptops, desk phones, mobile phones, printers)
IT-related associate degree or an equivalent combination of education and experience
Strong troubleshooting and problem-solving skills
Ability to prioritize tasks, manage time effectively, and work independently
Excellent communication and customer service skills
Proven accountability, dependability, and teamwork mindset
Preferred Qualifications
Experience installing, configuring, and troubleshooting Windows OS, Microsoft Office, Outlook, and related applications
Hands-on experience assembling, maintaining, upgrading, and troubleshooting computer hardware and peripherals
Experience supporting networking equipment, conference room A/V systems, and security systems (cameras, badge access)
Familiarity with workstation imaging tools and MDM solutions such as Intune
Experience in a heavy industrial or manufacturing environment
Prior helpdesk or customer support experience
IT certifications such as CompTIA A+
Ready to Power the Systems Behind the Operation?
If you’re a technically skilled, safety-focused professional who enjoys supporting users and solving real-world problems, we want to hear from you.
Apply today by uploading your resume and take the next step in your IT career with PDS Tech Commercialsupporting technology that keeps manufacturing moving.
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Every year, PDS Tech Commercial and PDS Defense place thousands of skilled trades and engineering associates into roles all across the nation. Since our founding in 1977, we have maintained the highest standard of service and satisfaction among both talent and clients.
Today, we continue to deliver exceptional services as a proud member of The Adecco Group (TAG) family, a leading global workforce solutions provider. What does this mean for you? We are united by a powerful mission: making the future work for everyone. We offer our local experience paired with global resources, bringing significant advantages to all our areas of expertise. From end-to-end digital recruitment to priority redeployment and beyond, we are committed to building a better world of work for all.