Benefits:- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Job Title: Systems Administrator
Location: Staunton, VA, (Onsite)
Position Type: Contract
Interview Mode: Both Phone and In Person
Overview: Required experience as a Systems Administrator, creativity and multi-tasking to independently and collaboratively achieve department service and support objectives for the Transportation Operations Center.
3-5 years of experience required.
Key Responsibilities
- Responds to all levels of support requests from Tier 1 - 3.
- Provides exceptional customer service.
- Communicates effectively with teammates and customers of varying levels of technical expertise.
- Responds to all break/fix requests associated with end user resources.
- Configures and deploys new/replacement Linux(REDHAT) and Windows Operating Systems Servers.
- Configures and deploys new/replacement desktop/laptop computer equipment and peripherals.
- Maintains up-to-date project and architecture documentation.
- Maintains up-to-date inventory and maintenance records.
- Monitors system resources for server/service anomalies.
- Resolves connection issues between users and resources.
- Maintains detailed change history of changes.
- Supports team efforts to improve cybersecurity controls and defenses.
- Supports team efforts for threat hunting and mitigation.
- Manages time and resource constraints.
Required/Desired SkillsSkill |
Required /Desired |
Amount |
Actual Years of Experience Configures and deploys new/replacement Linux(REDHAT) and Windows Operating Systems Servers | Required | 5 |
Desktop/Laptop/Server Hardware | Required | 5 |
Experience with Active Directory Administration | Required | 5 |
Virtualization/VMWare | Required | 5 |
Backup and Recovery | Required | 5 |
Help Desk Support | Required | 5 |
Customer Service | Required | 5 |
Cybersecurity | Highly desired | 2 |
Hands-On w/Network Equip | Desired | 3 |
Experience with Video Management Systems | Desired | 2 |
Microsoft Certification/ Related certifications | Nice to have |
Audio-Video Support | Nice to have |
