We are seeking an enthusiastic and dependable Event Associate to support in-person promotional events, engage with prospective customers, and represent products and services in a professional manner. This position involves assisting with event preparation, interacting directly with attendees, and communicating information about current products, services, and promotional offerings.
The ideal candidate is outgoing, organized, and comfortable working in a fast-paced, customer-facing environment. This role combines event support, brand representation, and direct customer engagement to help create positive experiences and contribute to promotional campaign objectives.
Primary Responsibilities
• Assist with the preparation and execution of scheduled promotional events and customer engagement activities.
• Welcome attendees and initiate professional conversations with prospective customers.
• Introduce represented brands, products, and services to event participants.
• Communicate product features, benefits, and promotional information clearly and accurately.
• Identify attendee interests and provide relevant product or service recommendations.
• Support face-to-face marketing and customer acquisition activities during events.
• Assist with product demonstrations and informational presentations when applicable.
• Answer general questions regarding available offerings, pricing, and promotional details.
• Help interested customers understand available options and relevant next steps.
• Distribute approved promotional materials and product information.
• Prepare event materials, informational displays, and designated customer engagement areas.
• Ensure promotional materials remain organized, accessible, and properly presented.
• Monitor supplies and communicate replenishment needs to appropriate team members.
• Maintain a welcoming and professional environment throughout event activities.
• Support customer registration and basic information collection when required.
• Communicate customer feedback and frequently asked questions to the team.
• Collaborate with colleagues to maintain consistent brand messaging and event operations.
• Assist with tracking event participation and customer engagement activity when required.
• Help organize and secure materials following scheduled promotional activities.
• Participate in event briefings, product training, and team meetings.
• Follow established company procedures and brand representation guidelines.
• Complete additional event support and customer engagement responsibilities as assigned.
Requirements
• High school diploma or equivalent required.
• Previous experience in events, promotions, retail, hospitality, or another customer-facing environment preferred but not required.
• Strong verbal communication and interpersonal skills.
• Friendly, confident, and professional approach to customer interactions.
• Comfortable initiating conversations with new people.
• Ability to communicate product and promotional information clearly.
• Strong organizational skills and attention to detail.
• Ability to manage multiple responsibilities during active promotional events.
• Dependable with effective time management and follow-through.
• Willingness to learn new products, services, and promotional procedures.
• Comfortable participating in product presentations and customer engagement activities.
• Ability to adapt to different event environments and customer needs.
• Strong teamwork and willingness to assist with shared responsibilities.
• Ability to follow established event procedures and company guidelines.
• Positive attitude and professional presentation.
Benefits
• Comprehensive onboarding and event-specific training.
• Supportive and collaborative team environment.
• Ongoing training in product knowledge, promotions, and customer engagement.
• Regular team activities and company events.
• Employee recognition initiatives.
• Opportunities to develop communication, presentation, and event support skills.
• Established materials and resources to support promotional activities.
Milwaukee, WI
