Service Coordinator

Career Level

No Experience Required

Exemption

Exempt

Service Coordinator

What we’re looking for:

We are in search of a self-motivated individual to join our fast growing and dynamic team.

What you’ll be doing:

The responsibilities of this position will vary greatly, but primarily focus on the coordination of processing activities for the Service Department. As such, the candidate will be required to field and direct inbound calls during business hours.

This position is one we hold in high regard in order to provide the level of service excellence our customers expect and deserve. Specific duties to include:

• Scheduling Technicians and Sub-Contractors
• Scheduling Service Calls

Scheduling Site Surveys & Preventative Maintenance Calls

• Providedetailed weekly service reportsas required by Clients

Tracking service calls and technician productivity

Requesting RMAs for service parts & repairs

What you bring to the table:

• Bachelor or equivalent degree orexperience
• Serviceor Operationalexperience preferred
• Experience with Microsoft Word, Excel, and Outlook.

Additional Skills

• Must be able to communicate effectively and professionally in both written and verbal manner to customers and to those within the company
• Mustpossessa positive attitude and be willing to interact with customer, co-workers, and other personnelat all times
• Commitment to integrity and to the CompanyStandards and Procedures
• Attention to detail and accuracy isa must

What we bring to the table:

• Compensation based upon background and experience

Full benefits package

Vacation

Cellphone Allowance