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Location: Hamilton, Ohio
Pay: $20-$22 per hour
Shift: 1st Shift
LHH Recruitment Solutions is seeking an AR Collections / Customer Service Representative for our client in Hamilton, Ohio. This opportunity is ideal for someone with strong customer service skills who is interested in building experience in accounts receivable and collections.
Responsibilities:
Contact customers regarding outstanding balances and past-due invoices
Provide professional customer service by phone and email
Assist customers with billing questions, payment inquiries, and account discrepancies
Process and document customer payments and collection activity
Follow up on outstanding accounts to encourage timely payment
Research invoice and payment discrepancies and assist with resolving account issues
Maintain accurate customer account information and collection notes
Assist with basic accounts receivable and account reconciliation duties
Work with internal departments to resolve customer account issues
Perform additional administrative and accounting support as needed
Qualifications:
0-3 years of customer service, collections, accounts receivable, billing, or related experience preferred
Entry-level candidates with strong customer service and communication skills are encouraged to apply
Comfortable communicating with customers regarding balances, invoices, and payments
Strong verbal and written communication skills
Basic Microsoft Office and computer skills
Strong attention to detail and organizational skills
Ability to manage multiple customer accounts and follow-up activities
High school diploma or equivalent
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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