JOB DESCRIPTION
TITLE:
Maintenance Supervisor
DEPARTMENT:
Engineering
STATUS:
Non-Exempt, Full Time, Regular
SUPERVISED BY:
General Manager
SUPERVISES:
Maintenance Staff
The Maintenance Supervisor is responsible for the maintenance and repair of the physical building and all of its features including the day to day operation and maintenance routines. A Maintenance Supervisor will execute preventative maintenance and assist in projects as assigned by the General Manager.
ESSENTIAL DUTIES:
- Possess basic knowledge to troubleshoot and repair a few of the following areas:
- Plumbing/ Electrical/ Mechanical/ HVAC/ Low Voltage/Safelok Ambience key system/ Basic Computer Skills/Drywall/ Painting/ Wallpaper/ / Guest Room & Common Area Preventive Maintenance.
- Execute Optii Solutions tickets within skillsets with little or no assistance or supervision.
- Ensure the hotel’s PM program is running on schedule to complete all 70 rooms on quarterly basis.
- Coordination with Housekeeping and Front Office to minimize out-of-order rooms and maximize room availability.
- Ensure all monthly life safety checks such as smoke detectors, fire valve inspections are completed thru Opti Solutions.
- Participate and provide support with the execution of Optii Solutions tickets and or CAPEX projects outside of skillsets with assistance and or supervision.
- Ensure compliance with California OSHA, ADA, hotel brand standards (where applicable), and local building/fire codes.
- Order supplies and maintain supply inventory per the hotels procurement process.
- Conduct monthly inventory of main tools and equipment.
- Conduct quality inspections on completed work and projects for the department as assigned.
- Check and Calibrate Equipment and/or Instruments to make sure they are accurate and performing properly without assistance or supervision.
- Maintain accurate log records related to Optii Solutions as well as department or area specific checklists.
- Attend and participate in all mandatory safety meetings and training classes.
- Assist with the training and development of maintenance team members.
- Assist with any projects or tasks assigned by management.
- Respond immediately to equipment or system failures.
- Perform minor and some major repairs upon direction of management and slight improvements.
- Provide and relay to others accurate information as to the nature of the failure of equipment or system.
- Ability to suggest options to resolve failure of equipment or system.
- Ability to read basic blueprints, wiring diagrams, and schematics.
- Perform as a team within the Maintenance Department to achieve a high level of guest satisfaction.
- Perform as a team with other departments to achieve a high level of guest satisfaction.
- Represent yourself and the Maintenance Department in a professional and positive manner.
- Comply and support Standard Operating Procedures, Safety guidelines and Hotel Policies and Procedures as outlined in the employee handbook.
- Perform all tasks in a manner that promotes a professional and safe work environment.
- Support all safety initiatives, meetings and trainings.
- Report any unsafe acts, conditions, or accidents to their immediate supervisor in a timely manner.
- Work with leadership and vendors respectively to resolve maintenance issues efficiently.
- Lead maintenance projects as assigned by property and/or shared services leadership.
- Report and resolve landscaping issues with leadership as necessary.
- 24/7 availability to cover work shifts and or emergencies.
ESSENTIAL JOB QUALIFICATIONS & COMPENTENCIES:
Proven success in the following job competencies:
- Honesty; has honest, direct, and factual communication and actions with internal and external customers.
- Collaboration; proactive in building supporting, nurturing, and service-oriented relationships with employees; works collaboratively to resolve problems and enhance productivity; Remains open to others' ideas and tries new things.
- Integrity & Loyalty; conducts self with high level of ethics and makes decisions with honest intentions that are in the best interest of the company and employees. Keeps commitments; inspires the trust of others; Works with a high level of integrity and ethically; Upholds organizational values.
- Humble; conducts self and treats all employees with respect; without arrogance, degradation, or coercion; treats all employees with equal regardless of position/status.
- Innovation;constantly searches for best practices in technology, services, and procedures. Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas.
- Analytical:Highly detail-oriented, proficient with managing, editing, analyzing large volumes of complex numerical data.
- Flexible; considers others point of view to find the best solution for customer and company; proven ability to be flexible and adapt to change; adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays.
- Problem Solving: Uses a professional, neutral/unbiased, and highly diplomatic inter-personal approach.
- Interpersonal:Customer focused and effective relationship-building skills; ability to effectively interact with all employee levels; frontline, Managers, Directors, Executives;
- Diversity: Strong commitment to diversity and equality in a company culture.
- Communication: Strong communication (verbal and written) and presentation skills.
- Multi-Tasking: Ability to operate under pressure in a fast-paced environment; able to deliver effective results, meet tight deadlines and targets.
EXPERIENCE:
- 2 years of Maintenance training and supervisory experience required.
- Some experience with laundry equipment repair.
- Working knowledge of electrical, mechanical, life safety systems, preventative maintenance systems and all related engineering disciplines.
- Knowledge of PTAC and central air and heating units a plus.
EDUCATION:
- Technical Trade School with general mechanical experience, Laundry equipment a plus.
WORKING CONDITIONS & PHYSICAL WORK DEMANDS:
- Able to sit and work for extended periods of time.
- Able to stoop, kneel, bend at the waist and reach on a daily basis.
- Able to lift and move up to 50 pounds occasionally.
- Regular and on-time attendance is critical.
- Hours occasionally exceed 40 hours per week.
- Work the Graveyard Shift Hours
- Ability to stand during shifts
OTHER:
- Other duties as assigned.
Note:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
