Eagle One FCU is looking for a part-time member service representative in our Claymont, DE location.
The primary job function for this role would be to answer in-bound member calls and to assist credit union members with their inquiries. Hour would be between 20+ with comparable hours of 9:00am-1:00 or 12:00pm-4:00pm.
Excellent Customer Service and Communication skills
- Proficiency in Phone Etiquette and interpersonal interactions
- Strong Computer Literacy and ability to operate financial software systems
- Basic understanding of Finance and financial practices
- Ability to work effectively in a team-oriented, on-site environment
- Detail-oriented with strong problem-solving skills
- High school diploma or equivalent; additional education in finance or business is a plus
- Previous experience in a customer-facing role, preferably in financial services or banking industry, is advantageous
