Benefits:- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
We're looking for full-time customer focused general manager to join our team. This position includes managing the daily workflow of the shop as well as generating and selling work quotes to customers. If you have solid automotive knowledge and are great with customers and employees we want you on our team!
As a leader, you will be responsible for opening and closing the business, keeping the shop, office, and grounds clean and organized, as well as managing a team of sales staff and technicians. The manager is responsible for creating estimates and invoices, selling jobs to customers, assigning work to technicians, ordering parts from vendors, inventory, and quality control after work is complete.
Rt. 8 Auto Service is a trusted, fast-growing automotive repair facility dedicated to quality craftsmanship and transparent customer service. We pride ourselves on creating a supportive, team-oriented work environment built on trust, clear communication, and mutual respect. We do not work nights or weekends because we believe our team deserves a great work-life balance.
Why You’ll Love Working Here (Benefits & Perks)
- Great Work-Life Balance: No nights or weekends required.
- Comprehensive Health Coverage: Medical, dental, and vision insurance.
- Retirement Security: Employer-matching retirement package.
- Paid Time Off: Paid vacation time and paid holidays.
- Professional Growth: Fully paid training programs.
- Extra Perks: Company-paid uniforms and generous employee discounts.
What You'll Do (Key Responsibilities)
- Oversee Facility Operations: Manage opening/closing procedures, maintain site cleanliness, and ensure shop organization.
- Lead the Workflow: Direct technician schedules, assign repair jobs, and perform quality control checks.
- Drive Sales & Estimating: Create accurate work quotes, sell repair jobs to customers, and order parts from vendors.
- Manage Logistics: Schedule customer service repairs, vehicle tow-ins, track parts inventory, and handle billing invoices.
- Elevate Customer Service: Build authentic customer trust, answer inquiries, and resolve concerns promptly.
- Mentor the Team: Maintain a successful, motivated staff and build strong relationships with owners and technicians.
What We’re Looking For (Qualifications)
- Experience: 3+ years managing an automotive repair facility or working as an automotive service writer.
- Industry Knowledge: Solid understanding of automotive mechanical systems and current repair industry trends.
- Licensing: Valid state-issued driver’s license with an acceptable driving record to operate customer vehicles.
- Education: High school diploma or GED equivalent.
- Soft Skills: Strong sales aptitude, natural communication skills, and a proven track record of team leadership.
- Mindset: Highly organized self-starter who thrives on ownership, time management, and multi-tasking.
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Paid training
- Employee discounts
- Company matching IRA
