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COUNTER/WILL CALL SALES REPRESENTATIVE

Rundle-Spence Mfg Co

New Berlin, WI 53151 • 10/23/2026

Job Description

Job Description

We are seeking a motivated, personable individual to deliver exceptional customer service in our counter and will call sales role. Responsibilities include supporting customers, picking and loading materials, entering orders, and maintaining a clean, organized counter space. Qualified candidates will have basic to entry level product knowledge with an eagerness to expand their skills, along with strong communication abilities to collaborate effectively with teammates and clients.

Key Responsibilities

  • Providing dedicated customer and will call service

  • Accurately pulling and loading customer orders

  • Processing order transactions and customer returns efficiently

  • Keeping the front counter area clean, safe, and well-organized

Qualifications

  • High school diploma or GED equivalent

  • Foundational computer proficiency for tracking inventory and processing transactions

Physical Demands:Includes tasks such as prolonged standing, bending, and lifting packages or materials.

Benefits Offered

  • Comprehensive health, dental, and vision coverage

  • 401(k) retirement plan with employer match

  • Profit-sharing program

  • Health Savings Account (HSA)

  • Company-provided life insurance

  • Short-term and long-term disability options

  • Paid time off (PTO)

  • Employee merchandise discount

  • Standard Monday–Friday schedule with no weekend hours

The Counter/Will Call Sales Representative is vital to delivering an outstanding customer experience. By blending product knowledge, sales expertise, and exemplary service, this role directly drives the ongoing success and strong reputation of Rundle-Spence.

For over 150 years, Rundle-Spence has been a family-owned wholesaler serving theplumbing, heating, industrial, well, and septic markets. We have locations inMilwaukee, Madison, Fond du Lac and surrounding markets. Our belief that betterservice means better value wins us business and builds long-lasting customerrelationships. Our team members enjoy a fun and positive work environment,excellent benefits and opportunity for advancement - Come join our team!