Benefits:- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Join an established Austin insurance agency where your sales experience is valued, hard work is appreciated, and strong performance creates opportunities to earn more.
ABOUT OUR AGENCY I opened my State Farm agency in Austin in 2014, and one thing I've learned is that
a successful agency starts with great people.
I'm originally from Louisiana, a proud LSU alum, and married with two kids and our Golden Retriever, Bogie. I believe in creating a positive workplace where people enjoy coming to work, support each other, and take pride in helping customers.
We're a close-knit, goal-oriented team that works hard, celebrates wins, and recognizes strong performance. As the agency owner, I'm personally invested in helping our team succeed.
Want to learn more about our agency?
Visit Our Agency Website
THE OPPORTUNITY
If you're confident on the phone, enjoy connecting with people, and don't get discouraged by hearing "no," we want to meet you.
We're looking for an outgoing, motivated Appointment Setter who enjoys making calls, building relationships, and creating opportunities for our licensed insurance team.
This is an
outbound calling and appointment-setting position focused on following up with prospects, reconnecting with previous inquiries, and scheduling conversations with our licensed producers.
No insurance experience required. We'll provide training, guidance, and support to help you succeed.
You'll play an important role in keeping our sales pipeline moving and helping our agency grow.
WHAT YOU'LL DO- Outbound Calling: Contact prospects and customers using agency-approved calling lists.
- Appointment Setting: Schedule conversations with licensed insurance team members.
- Lead Follow-Up: Reconnect with people who previously requested insurance information.
- Customer Outreach: Help arrange policy review appointments for existing customers.
- Pipeline Management: Track calls, appointments, and follow-up activities.
- Communication: Maintain accurate notes and coordinate with licensed producers.
- Performance Goals: Meet established calling and appointment-setting expectations.
WHAT WE'RE LOOKING FORRequired Qualifications
- Comfortable making outbound phone calls throughout the day.
- Friendly, confident, and professional communication skills.
- Motivated by goals and comfortable handling rejection.
- Dependable, organized, and consistent with follow-up.
- Positive attitude, strong work ethic, and willingness to learn.
- Comfortable using computers and customer management systems.
Preferred Qualifications
- Previous appointment-setting, telemarketing, or customer service experience.
- Experience with outbound calling or lead follow-up.
- Insurance agency experience is a plus.
- Bilingual English/Spanish skills are a plus.
PERFORMANCE INCENTIVESYour effort and consistency should be recognized and rewarded.
In addition to competitive hourly pay, this position offers opportunities to earn performance bonuses based on approved appointment-setting and activity goals.
We focus on
quality appointments, consistent follow-up, and meaningful customer conversations, not simply making as many calls as possible.
Bonus eligibility and performance standards are subject to agency program requirements.
WHY THIS ROLE MATTERS Every great sales conversation starts somewhere. Your work will help connect customers with licensed team members who can review their insurance needs.
For someone interested in building a longer-term insurance career, there may also be opportunities to pursue licensing and grow into a sales position.
READY TO JOIN OUR TEAM? If you enjoy helping people, want to develop your sales skills, and are excited about building a career, I'd love to hear from you.
YOUR NEXT OPPORTUNITY STARTS HERECompetitive hourly pay, performance incentives, and opportunities to grow with our agency.
