Systematically process, sort, and prioritize returned medical products for evaluation
Conduct failure analysis of returned medical products and document findings, including reviewing and interpreting logged activity data and physical evaluation
Accurately report product investigations within a FDA-compliant Quality Management System following good documentation practices
Review mechanical drawings, electrical schematics, and software description documents
Actively participate in maintaining records on returned products
Actively participate in maintaining returned material procedures
Proactively ensure all test equipment remains calibrated and ready for use
Operate computer based data acquisition equipment
Qualifications:
2 years of work experience
Minimum associates degree in a technical field, or equivalent on the job training
Hands-on experience with troubleshooting complex electromechanical devices
Hands-on experience with basic laboratory test and measurement equipment
Basic data analysis and reporting
Exceptional written and verbal communication abilities
Ability to adapt to unexpected situations within a dynamic company environment
Ability to manage multiple priorities daily
Demonstrated skills with MS Office applications
Excellent interpersonal skills
Candidates should be prepared to give specific examples of pertinent hands-on work experience
