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Shipping Supervisor

OPTIMA INC

Shrewsbury, MA 01545 • $21.00 to $25.00 / hr • 10/24/2026

Job Description

Job Description
Benefits:
  • 401(k)
  • Health insurance
  • Paid time off
  • Profit sharing

· Timely weekly Amazon shipments
· Oversee daily shipping /receiving and production activities and staff to ensure on-time delivery, safety, and quality standards are met
· Work with Production Supervisor to ensure open order reports are followed and packages are shipped on time
· Works with COO to standardize procedures to improve efficiency of workers and workflow
· Work with lean consultant on continuous improvement projects
· Maintain and oversee changes made through continuous improvement projects
· Train and oversee LTL, Parcel, and International shipments
· Provide freight quotes to Sales Dept.
· Determine best shipping methods and packaging for any given order
· Handle all returns, damages, Amazon, etc.
· Manage and oversee all personnel in Boxing/Parcel area
· Prepare shipping labels via UPS and FedEx shipping software, affixes shipping labels on packed cartons
· Schedules pickups and prepares bill of ladings for freight companies
· Manages inventory of shipping materials and supplies; coordinate ordering with purchasing
· Work with Production Supervisor to ensure timely production and shipment of customer orders
· Liaise with various reps to maintain and build relationships with key trucking companies
· Together with upper management, maximize efficiencies related to shipping software (Freight Pop, Ship Station, NC)
· Understand daily shipping minimums to meet monthly goals
· Ensure all incoming shipments are received before day’s end
· Manage the process of picking all accessory items for Large Boxing
· Picks materials, assemble kits/lapboards, cut Opti-Rite material. Packs, crates and ships products and materials to customers
· Ensure preventative maintenance on equipment per weekly reports
· Knowledge of OptiMA product lines and build components
· Participate in quarterly inventory counts
· Promote and develop team work and communicate goals and objectives
· Keep work area organized and clean
· Effective email correspondence with Sales/Customer Service pertaining to shipping and receiving issues