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Position Overview
The Field Service Technician applies knowledge of measurement science, mathematics, physics, and electronics to calibrate inspection, measurement, and test equipment (IM&TE) across a variety of disciplines including Acoustical, Chemical, Dimensional, DC/Low Frequency, RF/Microwave, Fluid, Mechanical, Optical, Thermodynamics, and Time & Frequency.
This position performs calibrations in the field (Onsite) following established procedures and ensures measurement accuracy in compliance with published specifications. The Field Service Technician works both independently and collaboratively to provide exceptional customer service while maintaining accuracy, efficiency, and professionalism in all calibration activities. A strong commitment to customer satisfaction, clear communication, and delivering high-quality service is essential to success in this role.
Responsibilities and Duties
• Calibrate inspection, measurement, and test equipment (IM&TE) in one or more of the following disciplines – Acoustical, Chemical, Dimensional, DC/Low Frequency, RF/Microwave, Fluid, Mechanical, Optical, Thermodynamics, and Time & Frequency, to ensure compliance with published specifications.
• Maintain secondary and/or working calibration standards as assigned.
• Perform maintenance, troubleshooting, and repair of precision equipment as needed.
• Follow calibration procedures and methods according to specifications, blueprints, drawings, and other technical requirements.
• Collect, compile, and record calibration data accurately and efficiently.
• Identify IM&TE out-of-tolerance conditions and perform corrective actions such as adjustments, component replacement, or correction factor application.
• Identify and correct measurement errors as applicable.
• Prepare accurate calibration reports and certificates.
• Assist in adapting existing calibration equipment, standards, and techniques to accomplish specific measurement tasks.
• Perform uncertainty evaluation and analysis under supervision when applicable.
• Interact professionally with customers, account managers, and colleagues to ensure timely communication and successful completion of onsite calibration projects.
• Provide excellent customer service through effective communication, professionalism, and a strong drive to exceed customer expectations.
• Maintain calibration tools, accessories, and test setups in good working order.
• Follow all company safety and quality policies, procedures, and standards.
• Transport equipment to and from onsite locations.
• Maintain customer communications both before and after along with during the onsite event.
• Other duties and responsibilities as may be assigned.
Qualifications
• Formal PMEL training, or equivalent.
• Ability to perform general math, algebra, and basic trigonometry functions.
• Understanding of basic statistics and measurement uncertainty.
• Excellent written and oral communication skills.
• Strong attention to detail and technical documentation accuracy.
• Basic to intermediate troubleshooting and equipment alignment skills.
• Proficient computer skills, including MS Word and Excel.
• Minimum five to eight years of calibration experience preferred.
• Knowledge of Quality Management Systems (ISO 9001, ISO 17025, and Z540).
• Demonstrated ability to work independently and as part of a team.
• Strong customer service mindset and commitment to quality performance.
• Professional demeanor, punctuality, and accountability in all customer interactions.
Physical Demands
• The employee will be required to lift up to 45 lbs. unaided.
• Frequent standing, bending, and repetitive motion as required.
Working Environment
• Works primarily in the field or in manufacturing environments at company and customer sites.
• Travel may be required to other domestic and possibly international locations.
What we offer
About Us
SIMCO Electronics is the leading provider of calibration and software services for test and measurement instruments used in technology organizations. To learn more about SIMCO Electronics please site our home page at: https://www.simco.com/.
For the second year in a row, SIMCO has been named #1 on a list of "The Best Places to Work" in the Bay Area by the Silicon Valley Business Journal and San Francisco Business Times.
SIMCO provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SIMCO complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.