Job Title: Medical Assistant/ CMA / RMA (Surgical Team: Pre/Post Operative Care)
Department(s): Clinical Operations
Reports to: Office Manager
Job Summary:
We are a busy, patient-focused pain management practice dedicated to providing exceptional care throughout every stage of treatment. We are seeking an experienced, compassionate, and detail-oriented Medical Assistant to join our procedural team in a Pre/Post Operative role.
This position is ideal for someone who thrives in a fast-paced environment, enjoys building relationships with patients, and understands the importance of accuracy and communication in procedural care.
Essential Duties and Responsibilities:
- Conduct pre-operative and post-operative patient phone calls.
- Prepare and review procedure consent forms for accuracy and completeness.
- Ensure all required documentation is completed prior to procedures.
- Provide excellent patient education regarding procedure preparation and recovery.
- Coordinate with providers and clinical staff to ensure smooth patient flow.
- Assist patients safely on and off the procedure table before and after procedures.
- Assist with patient transportation following procedures, including wheelchair assistance as needed.
- Perform other clinical duties as assigned.
Minimum Requirements:
- Minimum of 2 year experience in a medical office setting.
- One year of experience in pain management, ambulatory surgery, interventional procedures, or a similar procedural setting strongly preferred.
- Experience with pre-operative and post-operative patient care is highly desirable.
- Strong time management, organization, attention to detail, and quality focus.
- Professionalism and productivity with a thorough approach to tasks.
- Ability to work under pressure and meet deadlines.
- Familiarity with medical terminology.
- Typing speed of at least 20 wpm.
- BLS Certification required OR obtained within the first 6 months of employment.
Working Environment / Location of Position:
- Position involves sitting/standing, using a computer, and answering phones.
- Ability to travel to all clinic locations if required.
- Experience in a multi-specialty surgery/clinic environment preferred.
Working Conditions:
- Work performed in an office environment with frequent public interaction.
- May encounter stressful situations, including interactions with upset individuals.
Physical/Mental Demands:
- Requires hand dexterity for operating office machines and filing supplies.
- Mobility for errands and sitting for extended periods is necessary.
- Visual and auditory acuity is needed to communicate effectively with colleagues and patients.
- Must be able to lift up to 25 lbs.
Disclaimer:
The above statements are intended to describe the general nature and level of work performed by individuals in this classification. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform additional duties as needed.
