Youth Case Manager – Montgomery County
Salary Range:$62,000.00 To $65,000.00 Annually
The MoCo ReConnect Drop-in Center is a unique approach in Montgomery County as the only dedicated youth space specifically centering the needs of youth ages 16-24, particularly those impacted by housing insecurity, seeking alternative opportunities to traditional education pathways, or just needing a safe space to feel heard and valued. The Drop-in center brings together, for the first time under one roof, a collaboration of agencies providing outreach, case management, education, housing assistance, and employment training. The Drop-in center provides additional services such as meals, laundry, showers, mental health support, sexual health education, relationship building, and civic engagement.
Overview: This role focuses on building transformative relationships, providing comprehensive case management, and advocating youth to achieve their academic, employment, health, and social goals within a safe and affirming environment. The Case Manager works collaboratively within a multidisciplinary team to ensure youth receive holistic support and access to essential resources.
Key Responsibilities Include:
- Client Support & Relationship Building:
- Working as part of a multidisciplinary team to support clients in improving mental wellness, physical health, and social connectedness.
- Building authentic, caring, and affirming relationships with MoCo Reconnect youth.
- Providing a trauma-informed approach in all interactions with youth, colleagues, and self.
- Case Management & Referrals:
- Completing intakes and needs assessments for youth accessing services.
- Coordinating with other community agencies to facilitate case management goals, including housing and economic empowerment.
- Providing flexible and responsive case management addressing a variety of youth needs.
- Connecting youth to essential services such as shelter, identification, education (high school, GED, college), financial aid, public benefits, health/mental health/substance abuse care, childcare, employment, and permanent housing.
- Advocacy & Crisis Intervention:
- Providing advocacy, crisis de-escalation, and ongoing support for youth.
- Maintaining contact with service providers to ensure clients' needs are met.
- Program Operations & Documentation:
- Providing support in person at MoCo Reconnect Drop-in Center during operating hours (Monday through Friday, 10 AM - 6 PM).
- Maintaining written and computerized records, compiling reports, and completing other program documentation within contractual timeframes.
- Facilitating support groups.
- Performing other related work as assigned.
Qualifications
- Bachelor's degree in social work or social service or 5 years of direct social service coordination.
- Previous experience working with youth and young adults, particularly those from vulnerable or underserved populations, is preferred.
- SOAR experience preferred
- Two years of related experience providing human servicesand/ortraining and working knowledge of social services, individual support services, Medicaid services, State and Montgomery County community resources.
- Excellent organizational and both written and oral communication skills with the ability to communicate effectively with individuals with varied cognitive abilities to establish professional relationships.
- Strong computer skills required, including proficiency in Microsoft Office applications such as Word, Excel, Outlook, Teams, and other Microsoft 365 programs.
- Patience, creativity, flexibility, compassion, and sensitivity to persons with
disabilities and other minority populations. - English/Spanish strongly desired + $3,000 BONUS OFFERED.
- Driver’s License and access to personal vehicle required.
Benefits
Pathways to Housing DC offers a comprehensive benefits package, including:
- 15 days of paid vacation to start
- 11 paid holidays
- 10 paid Sick/Wellness days
- Health insurance for individuals, partners, and families
- Employer-sponsored Health Reimbursement Account (HRA)
- Dental and Vision Insurance
- Employer-paid Short and Long-Term Disability Insurance
- Employer-paid Life Insurance
- 403(b) Retirement Plan with Employer Match
- Employer-paid Employee Assistance Program (EAP)
- Optional employee-paid benefits including Legal Coverage, and Pre-Tax Commuter Benefits
