Automotive Service Assistant

About Company:

At Morgan City Toyota, we're not just selling cars; we're building a team that's as passionate about service as we are about vehicles.

As a new and growing, truly customer-centric business, we pride ourselves on offering competitive prices and exceptional service to our customers.

For our employees, this means a dynamic and supportive environment where hard work is recognized, growth is encouraged, and fun is a key ingredient in our daily operations.

We believe that when our team is happy and thriving, they naturally deliver the outstanding experiences our customers have come to expect,

making Morgan City Toyota a rewarding place to achieve your career goals.

About the Role:

The Automotive Service Assistant plays a crucial role in supporting the efficient operation of an automotive service center by ensuring a smooth workflow. This position involves cashiering, administrative tasks, managing appointments, and maintaining a clean and organized work environment. The Service Assistant supports the Service Manager and Service Advisors to enhance efficiency and client satisfaction.

Minimum Qualifications:

• High school diploma or equivalent.
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Valid driver's license with a clean driving record.

Preferred Qualifications:

• Basic knowledge of automotive terminology and vehicle maintenance processes.
• Basic computer skills, including experience with scheduling and record-keeping software.

Responsibilities:

• Greet customers and act as a cashier, accurately handling daily payment transactions.
• Assist Service Manager and Service Managers in daily operations.
• Maintain cleanliness and organization of the service area to ensure a safe working environment.
• Assist with administrative duties such as scheduling appointments, updating service records, and processing invoices.

Skills:

The required skills such as communication, cashiering, and customer service are essential for interacting with clients and ensuring their needs are met promptly and professionally. Knowledge of automotive terminology allows the assistant to understand technician requirements and accurately document service details. Organizational skills are used daily to maintain a clean workspace which supports smooth service operations. Preferred experience cashiering, and basic computer proficiency enable the assistant to handle administrative tasks effectively, improving overall workflow. Physical stamina and safety awareness are important for ensuring a safe and productive work environment.