Print Production Level 3

Overview

Job Title: Print Production Level 3

Location: Middletown, PA

Job Type: Hourly Consultant

Hours: Monday to Friday, 8:00 AM to 5:00 PM

Pay: $19.00/hour

Essential Functions:

• Operate digital, color, high-volume printing, copying, finishing, folding, and inserting equipment.

• Receive, review, electronically log, schedule, estimate, and track customer production jobs.

• Prepare, inspect, and optimize files for print quality, including fonts, image resolution, and registration.

• Perform quality inspections before, during, and after production runs to ensure customer requirements are met.

• Operate standard finishing equipment, including paper cutters, laminators, and hole punchers.

• Sort, scan, index, convert, and distribute hardcopy and electronic documents.

• Integrate variable data files into print formats using established templates and perform basic document design and file management.

• Maintain production files, backups, job records, reporting logs, and billing information.

• Operate, clean, and perform routine maintenance on office and production equipment.

• Troubleshoot equipment and production issues, contact service personnel, and coordinate third-party vendor support as needed.

• Apply asset tags, update databases, track equipment moves and changes, collect meter readings, and coordinate office equipment supplies and services.

• Process and distribute incoming and outgoing faxes, maintain billing logs, and complete basic forms and data entry.

• Provide basic equipment training to customer end-users and assist with coaching and mentoring coworkers as needed.

• Lift and move materials and equipment weighing up to 50 pounds.

• Follow established procedures and develop work processes or templates when needed to improve production efficiency.

Skills:

• Proficiency with computers, including file management, data entry, email, networked devices, printers, and internet applications.

• Intermediate Microsoft Office skills, including Word, Excel, and PowerPoint; ability to create spreadsheets, use formulas, sort and filter data, create graphs, and import or export information.

• Ability to move data between applications, embed files, and send documents to configured printers.

• Basic math skills, including multiplication, division, and percentages.

• Strong attention to detail, problem-solving skills, and commitment to quality.

• Professional communication, customer service, and interpersonal skills.

• Ability to manage routine tasks, prioritize production requirements, and meet deadlines.

• Ability to coach and mentor coworkers and work effectively with customers and team members.

Experience:

• Minimum of one year of experience in a customer service environment.

• Experience with print production, digital printing, office equipment, document processing, or finishing equipment is beneficial.

• Post-high-school technology training or equivalent technical experience is required.

Education:

• High school diploma or equivalent required.

• Post-high-school technology training or experience required.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based

recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!