At SimPLFreight Solutions, we simplify transportation for companies that move a lot of freight butdon'twant the headache of managing it all themselves. We step in as their transportation team - coordinating shipments, managing carrier relationships, tracking performance, and improving how everything runs behind the scenes.
Our customers range from large manufacturers to high-volume distributors across industries like automotive, building materials, food, and packaging. No matter the industry, the goal is the same: keep freight moving smoothly, efficiently, and without surprises.
We pride ourselves on being proactive, responsive, and accountable -anticipatingissues, communicating clearly, and continuously finding better ways to deliver results.
Job Type: Full-Time
Hours: M-F, 8am-5pm
Location: Onsite, Raleigh, NC
Position Overview:
TheLogistics Managermanages at least one significant customer account. The LMis responsible forcoordinating the movement of all shipments for assigned customer account(s). Day-to-day activities will include proactivelyidentifyingand resolvinglogisticsissues as they arise, coordinating and driving the daily activities of teammembersand communicating directly with the customer to ensure exceptional service.SimPLis looking for people who take ownership of their work, are driven, work well with various personalitytypesand ensure individual, team and company goals are met.
Primary Responsibilities:
- Build strong working relationships with both the customer and core carriers that support the movement of assigned customeraccounts'shipments.
- Collaborate with theSimPLAccount Managers to ensure customer expectations are consistently exceeded.
- Oversee and motivate team members toexhibithigh performance in their respective roles.
- Ensure the successful movement of all shipments for dedicated customer accounts and handle any escalated operational issues related to assigned customer accounts.
- Utilize the TMS to maximize freight transportation life cycle; ensuring detailed andaccuratedata is input andmaintainedin the system for dedicated accounts.
- Manage carrier procurement for shipments and build relationships with partner carriers.
- Manage escalated operational issues such as claims& breakdown.
- Identifypatterns with shipper,receiver,and carrier performance and recommend actions for improvement.
Oversee team member(s):
- Assistwith training
- Delegate responsibilities
- Oversee progress
- Set developmental goals
- Guide,supportand motivate
- Guide and correct as necessary
Required Qualifications:
- One (1) year of experience in transportation or logistics and a high school diploma or GED required
- One (1) year of account management experience
- One (1) year supervisory experience
- Bachelor's degree in supply chain management,logistics, transportation, or other related fields is preferred (notrequired)
- Proficiencywith MS Office 365 including Excel, SharePoint & PowerPoint
- Proficiency with TruckStop, DAT, Highway, and Carrier 411
- Experience with a TMS
Skills, Knowledge & Abilities:
- Customer service mentality with a serious sense of urgency
- Quick critical thinking and decision-making to resolve issues, while balancing multiple responsibilities
- Exhibit sound judgment in proactively avoiding issues and resolving issues as they arise
- Independently driven and self-motivated for success; requiring minimal oversight
- Team oriented
- Comfortable working in a face-paced environment
- Natural positive attitude
- Professional demeanor with strong integrity
- Strong ability to persuade, motivate and influence
- Strong verbal and written communication skills
We Offer:
- A competitive base salary and commission opportunities
- Career growth,developmentand advancement opportunities
- Excellent benefits including:
- Medical, Dental and Vision Insurances
- Life and Disability Insurances
- Pet Insurance, Accident, Critical Illness, Legal, Identify Theft, Telemedince, etc.
- Company 401K plan with a company match
- 15 PTO days and 9 paid holidays
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of employment visas at this time.
SimPL Freight Solutions is an equal opportunity employer and is committed to creating an inclusive environment, welcoming and valuing our differences. Employment is based on individual merit and qualifications directly related to professional competence, without regard to race, color, religion, national origin, sex, age, sexual orientation, veteran status or any other characteristic protected by law. We value a diverse workforce that encompasses a wide range of perspectives, skills, and abilities.
