Inside Account Manager

Constellation Search Group is looking for an Inside Account Manager for a full-time direct hire position in Chattanooga, TN. The Inside Account Manager is tasked with driving revenue growth, customer retention, and account expansion within a specified portfolio of existing and target accounts. As the primary point of contact, they will own the customer relationship and sales process, engaging in proactive outreach and opportunity development.

Responsibilities:

• Manage and expand a designated portfolio of accounts through proactive outreach and opportunity development.
• Prospect new business via outbound calling, digital outreach, referrals, and lead follow-up, identifying and pursuing cross-sell, upsell, and new customer acquisition opportunities.
• Conduct regular account reviews to identify retention opportunities, growth potential, and ensure CRM system accuracy.
• Develop and implement territory plans aligned with growth objectives, and engage in consultative selling to recommend solutions that address customer needs.
• Serve as the primary customer contact, delivering responsive and professional communication, and facilitate customer onboarding and account expansion initiatives.
• Maintain accurate sales forecasts and pipeline reports, adhering to company policies and pricing guidelines while collaborating with other departments.
• Continuously enhance product, industry, and sales expertise to support sales campaigns and lead-generation initiatives.

Qualifications:

• High School Diploma required; Associate degree preferred.
• 2+ years of experience in sales, business development, account management, or a customer-facing role, with a proven ability to meet or exceed sales goals.
• Strong communication, relationship-building, and negotiation skills, with the ability to manage multiple projects simultaneously.
• Proficiency in Microsoft applications, CRM/ERP systems, and sales tools.
• Excellent organizational and time-management abilities.

Benefits:

A comprehensive benefits package is provided including medical, dental and vision coverage along with a retirement savings plan.

Salary Disclaimer:

Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location.

Equal Opportunity Employer:

We are deeply committed to building a diverse and inclusive team. We believe that different backgrounds and life experiences make our team better. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.