Job Title: Project Manager (Records Digitization & Project Operations)
Employment Type: Full-Time with benefits
Contract Status: Funded Federal Contract Awarded to Eigennet LLC
Work Mode: Fully Onsite (Monday through Friday)
Place of Performance: Washington, D.C. 20002
Work Authorization: Must be authorized to work in the United States.
Security Requirement: Candidates must successfully complete the federal government agency's background check and security clearance process, as required by the agency, prior to the commencement of work.
Position Overview
- Eigennet LLC is seeking a Project Manager to support a federal records digitization program. This role will be responsible for overseeing document scanning, quality assurance, indexing, records validation, compliance activities, project reporting, and deliverable management. The ideal candidate will be a hands-on professional who can lead day-to-day digitization operations while ensuring quality, compliance, and project objectives are consistently met.
Essential Duties and Responsibilities
Project Planning & Coordination
- Assist in planning, coordinating, and overseeing day-to-day project activities supporting records digitization operations.
- Develop, maintain, and update project schedules, milestones, resource plans, and project documentation.
- Support the creation and maintenance of the Comprehensive Project Plan, ensuring alignment with contractual requirements and operational objectives.
- Monitor project performance against established timelines, deliverables, and service-level expectations.
- Identify project risks, dependencies, and potential schedule impacts and recommend mitigation strategies.
- Facilitate communication and coordination among internal teams, subcontractors, and Government stakeholders.
Quality Assurance & Compliance Management
- Support development and implementation of the Quality Management Plan (QMP) and Quality Assurance Protocol (QAP).
- Monitor compliance with project procedures, records management standards, security requirements, and quality controls.
- Track quality metrics, production statistics, and corrective action activities.
- Participate in quality reviews of digitized records, metadata, indexing accuracy, and validation processes.
- Assist in investigating quality issues and developing corrective and preventive action plans.
- Ensure all activities comply with applicable Government, agency, and contractual requirements.
Operational Oversight
- Coordinate digitization workflows including intake, tracking, preparation, scanning, indexing, quality control, validation, and delivery activities.
- Monitor production volumes and progress to ensure project targets are achieved.
- Assist in managing chain-of-custody procedures and inventory accountability throughout the lifecycle of physical and electronic records.
- Support issue resolution for operational challenges affecting production schedules and deliverables.
- Coordinate with technical and operational teams to minimize disruptions and maintain productivity.
Required Qualifications:
- Bachelor's degree in Business Administration, Project Management, Information Management, Library Science, Records Management, Public Administration, or related field.
- 5+ years of experience supporting projects involving records management, document digitization, information governance, document imaging, archives, or similar operational environments.
- Experience coordinating cross-functional project teams and managing project deliverables.
- Experience preparing project plans, status reports, risk logs, and performance metrics.
- Knowledge of quality assurance and quality control methodologies.
- Strong organizational, documentation, and multitasking skills.
- Excellent verbal and written communication skills.
- Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, and Project.
Preferred Qualifications:
- Experience supporting Federal Government contracts.
- Experience with large-scale document digitization, scanning, imaging, or records conversion programs.
- Familiarity with NARA records management guidance and best practices.
- Knowledge of chain-of-custody processes and records handling procedures.
- Experience developing or managing Quality Management Plans (QMP) and Quality Assurance Programs.
- Prior experience supporting IT projects, software implementation initiatives, system modernization efforts, or technology-driven transformation programs is highly desirable.
- Experience supporting compliance audits and regulatory reporting.
- PMP, CAPM, Lean Six Sigma, or related certification preferred.
