Overview
The Administrative Support Clerk receives, sorts, processes, distributes, and prepares incoming and outgoing mail and related documents in support of business operations. This role ensures correspondence, packages, payments, records, and other materials are handled accurately and on time. The position prepares documents for scanning, indexing, filing, and records management and routes priority items to the appropriate recipients. The Administrative Support Clerk coordinates mailings and shipments, supports administrative work queues, and monitors mailroom equipment and supplies. This role maintains organized workflows and protects the confidentiality and security of sensitive information.
Responsibilities
- Receive, sort, prepare, scan, index, file, and manage incoming mail, business documents, and records according to established procedures.
- Identify and route priority items and deliver mail, packages, and correspondence to designated recipients and business units.
- Process special-handling mail and coordinate outgoing mailings and shipments through approved postal, courier, and delivery services.
- Prepare, print, package, and distribute operational documents and process administrative work queues, document exceptions, and routine tasks.
- Monitor mailroom equipment and supplies, maintain the confidentiality and security of sensitive information, and assist with special projects and other assigned duties.
Qualifications
Education
- High school diploma or equivalent experience
Experience
- Minimum of one year experience in a clerical environment.
- Working knowledge of U.S. postal procedures.
Licenses/Certifications
This position is available only to those who reside in the United States.
