Position Description Website Redevelopment Execution
Serve as the primary day-to-day execution lead, working directly with the technology vendor on a Drupal-based website redesign and rebuild.
Drive content strategy, information architecture decisions, and editorial direction in partnership with program stakeholders and the project governance board.
Lead content migration planning and execution, including auditing existing content, coordinating with content owners, and managing migration workflows.
Oversee quality assurance, execute user acceptance testing (UAT), and coordinate pre- and post-launch readiness activities.
ADA Title II & Accessibility Compliance
Lead ADA Title II compliance efforts across the website redevelopment, ensuring all deliverables meet WCAG 2.1 AA standards at minimum, in collaboration with legal and compliance stakeholders.
Coordinate accessibility remediation activities with the technology vendor, workflow platform resources, and internal stakeholders.
Maintain documentation of compliance activities and communicate status to project leadership.
Web Governance & Change Management System
Design and implement a sustainable web governance framework, including content request workflows, approval processes, and roles and responsibilities for ongoing site maintenance.
Develop SOPs, training materials, and process documentation to support the governance model after launch.
Coordinate with technical resources on workflow components of the change management system.
Lead change management activities to support staff adoption of new web processes and tools after launch.
Stakeholder Engagement & Content Coordination
Engage directly with program leaders and staff to gather content requirements, facilitate reviews, and drive timely approvals alongside the project manager.
Translate program needs into actionable guidance for the technology vendor.
Facilitate working sessions, content workshops, and review meetings with program representatives.
Reporting & Communication
Provide weekly written status updates to the project manager, executive sponsors, and project governance board as requested.
Maintain project documentation, decision logs, and content inventories alongside the project manager.
Flag risks, issues, and blockers promptly and work collaboratively with the project manager to resolve them.
Required Skills
Demonstrated experience leading or serving in a significant execution role on large-scale website redesign or redevelopment projects involving 100+ pages and multiple stakeholder groups, including multiple full development lifecycles from planning through production launch.
Experience leading public-sector or government website redesign projects involving substantial content libraries.
Experience working directly with external technology vendors and professional services firms to drive delivery.
Hands-on experience with website implementations, migrations, or redevelopment projects.
Working knowledge of ADA Title II and WCAG accessibility standards as they apply to web content and design.
Experience developing or implementing web governance frameworks, content workflows, or digital change management processes.
Strong stakeholder engagement, facilitation, written communication, and organizational skills.
Preferred Skills
Experience supporting Medicaid agencies, state health departments, healthcare organizations, or human services programs.
Experience supporting state government digital modernization or digital transformation initiatives.
Familiarity with forms, workflows, or automation platforms; forms modernization is handled by a dedicated resource.
