Job Title: Billing Operations Analyst Location: Charlotte, NC 28269 Duration: 12+ months (This is a temp to hire position) Payrate: $34.00/hr ON W2 (all inclusive) Work Type: Hybrid Shift details: 7am-4pm or 8am-5pm Monday-Friday.
Billing Operations Analyst
The Billing Operations Analyst will primarily perform tasks associated with the billing readiness process forNorth America Field Service.
Individuals will be working as a team to confirm job completion and customerauthorization, posting and validating costs, correcting cost posting errors, validating correct confirmationsand setting items to ready to bill status for work accomplished by our field offices.
This team will managethe open order daily, meet with assigned markets weekly on Teams, work various invoice uploads inboxes daily.
Key Responsibilities:
validate completion of jobs for billing, checking for customer authorization,
completion/closure of the service order/project, validate correct cost postings and
correcting as needed and setting jobs to Ready to Bill status for the billing team.
Communicate with field offices with regard to status and issues with jobs
Commit to and monitor the Open Order status daily and for month end related activities
Address corrections and updates as needed
Assist with customer disputes as needed, providing regular updates to the customer
Deliver to established performance metrics
Contribute to the continuous improvement of the billing readiness process
Required Qualifications:
High School Diploma or GED
5+ years of work experience in a business environment
1+ years of experience in Microsoft Office Suite
Preferred Qualifications:
Bachelor’s degree in business or other related field required
Experience in job costing, accounting and customer service
